构建客户支持机器人¶
客户支持机器人可以通过处理日常问题来释放团队的时间,但构建一个能够可靠地处理各种任务并且不会让用户抓狂的机器人可能很困难。
在本教程中,您将为一家航空公司构建一个客户支持机器人,以帮助用户研究和安排旅行。您将学习使用 LangGraph 的中断和检查点以及更复杂的状态来组织您的助手的工具,并管理用户的航班预订、酒店预订、租车和游览。假设您熟悉 LangGraph 入门教程中介绍的概念 LangGraph 入门教程.
最终,您将构建一个可工作的机器人,并了解 LangGraph 的关键概念和架构。您将能够将这些设计模式应用于其他 AI 项目。
最终的聊天机器人将类似于以下图表
让我们开始吧!
先决条件¶
首先,设置您的环境。我们将安装本教程的先决条件、下载测试数据库并定义我们在每个部分中将重用的工具。
我们将使用 Claude 作为我们的 LLM,并定义一些自定义工具。虽然我们大多数工具将连接到本地 sqlite 数据库(并且不需要额外的依赖项),但我们还将使用 Tavily 为代理提供通用的网络搜索。
%%capture --no-stderr
% pip install -U langgraph langchain-community langchain-anthropic tavily-python pandas
import getpass
import os
def _set_env(var: str):
if not os.environ.get(var):
os.environ[var] = getpass.getpass(f"{var}: ")
_set_env("ANTHROPIC_API_KEY")
_set_env("TAVILY_API_KEY")
填充数据库¶
运行下一个脚本以获取我们为本教程准备的 sqlite
数据库,并更新它以使其看起来像是当前的。细节并不重要。
import os
import shutil
import sqlite3
import pandas as pd
import requests
db_url = "https://storage.googleapis.com/benchmarks-artifacts/travel-db/travel2.sqlite"
local_file = "travel2.sqlite"
# The backup lets us restart for each tutorial section
backup_file = "travel2.backup.sqlite"
overwrite = False
if overwrite or not os.path.exists(local_file):
response = requests.get(db_url)
response.raise_for_status() # Ensure the request was successful
with open(local_file, "wb") as f:
f.write(response.content)
# Backup - we will use this to "reset" our DB in each section
shutil.copy(local_file, backup_file)
# Convert the flights to present time for our tutorial
def update_dates(file):
shutil.copy(backup_file, file)
conn = sqlite3.connect(file)
cursor = conn.cursor()
tables = pd.read_sql(
"SELECT name FROM sqlite_master WHERE type='table';", conn
).name.tolist()
tdf = {}
for t in tables:
tdf[t] = pd.read_sql(f"SELECT * from {t}", conn)
example_time = pd.to_datetime(
tdf["flights"]["actual_departure"].replace("\\N", pd.NaT)
).max()
current_time = pd.to_datetime("now").tz_localize(example_time.tz)
time_diff = current_time - example_time
tdf["bookings"]["book_date"] = (
pd.to_datetime(tdf["bookings"]["book_date"].replace("\\N", pd.NaT), utc=True)
+ time_diff
)
datetime_columns = [
"scheduled_departure",
"scheduled_arrival",
"actual_departure",
"actual_arrival",
]
for column in datetime_columns:
tdf["flights"][column] = (
pd.to_datetime(tdf["flights"][column].replace("\\N", pd.NaT)) + time_diff
)
for table_name, df in tdf.items():
df.to_sql(table_name, conn, if_exists="replace", index=False)
del df
del tdf
conn.commit()
conn.close()
return file
db = update_dates(local_file)
import re
import numpy as np
import openai
from langchain_core.tools import tool
response = requests.get(
"https://storage.googleapis.com/benchmarks-artifacts/travel-db/swiss_faq.md"
)
response.raise_for_status()
faq_text = response.text
docs = [{"page_content": txt} for txt in re.split(r"(?=\n##)", faq_text)]
class VectorStoreRetriever:
def __init__(self, docs: list, vectors: list, oai_client):
self._arr = np.array(vectors)
self._docs = docs
self._client = oai_client
@classmethod
def from_docs(cls, docs, oai_client):
embeddings = oai_client.embeddings.create(
model="text-embedding-3-small", input=[doc["page_content"] for doc in docs]
)
vectors = [emb.embedding for emb in embeddings.data]
return cls(docs, vectors, oai_client)
def query(self, query: str, k: int = 5) -> list[dict]:
embed = self._client.embeddings.create(
model="text-embedding-3-small", input=[query]
)
# "@" is just a matrix multiplication in python
scores = np.array(embed.data[0].embedding) @ self._arr.T
top_k_idx = np.argpartition(scores, -k)[-k:]
top_k_idx_sorted = top_k_idx[np.argsort(-scores[top_k_idx])]
return [
{**self._docs[idx], "similarity": scores[idx]} for idx in top_k_idx_sorted
]
retriever = VectorStoreRetriever.from_docs(docs, openai.Client())
@tool
def lookup_policy(query: str) -> str:
"""Consult the company policies to check whether certain options are permitted.
Use this before making any flight changes performing other 'write' events."""
docs = retriever.query(query, k=2)
return "\n\n".join([doc["page_content"] for doc in docs])
航班¶
定义 (fetch_user_flight_information
) 工具以让代理查看当前用户的航班信息。然后定义工具来搜索航班并管理存储在 SQL 数据库中的乘客预订。
我们可以 访问给定运行的可运行配置 以检查访问此应用程序的用户的 passenger_id
。LLM 从不需要显式提供这些信息,它们是为给定图的调用提供的,因此每个用户都无法访问其他乘客的预订信息。
兼容性
本教程期望 `langchain-core>=0.2.16` 使用注入的可运行配置。在此之前,您将使用 `ensure_config` 从上下文中收集配置。
import sqlite3
from datetime import date, datetime
from typing import Optional
import pytz
from langchain_core.runnables import RunnableConfig
@tool
def fetch_user_flight_information(config: RunnableConfig) -> list[dict]:
"""Fetch all tickets for the user along with corresponding flight information and seat assignments.
Returns:
A list of dictionaries where each dictionary contains the ticket details,
associated flight details, and the seat assignments for each ticket belonging to the user.
"""
configuration = config.get("configurable", {})
passenger_id = configuration.get("passenger_id", None)
if not passenger_id:
raise ValueError("No passenger ID configured.")
conn = sqlite3.connect(db)
cursor = conn.cursor()
query = """
SELECT
t.ticket_no, t.book_ref,
f.flight_id, f.flight_no, f.departure_airport, f.arrival_airport, f.scheduled_departure, f.scheduled_arrival,
bp.seat_no, tf.fare_conditions
FROM
tickets t
JOIN ticket_flights tf ON t.ticket_no = tf.ticket_no
JOIN flights f ON tf.flight_id = f.flight_id
JOIN boarding_passes bp ON bp.ticket_no = t.ticket_no AND bp.flight_id = f.flight_id
WHERE
t.passenger_id = ?
"""
cursor.execute(query, (passenger_id,))
rows = cursor.fetchall()
column_names = [column[0] for column in cursor.description]
results = [dict(zip(column_names, row)) for row in rows]
cursor.close()
conn.close()
return results
@tool
def search_flights(
departure_airport: Optional[str] = None,
arrival_airport: Optional[str] = None,
start_time: Optional[date | datetime] = None,
end_time: Optional[date | datetime] = None,
limit: int = 20,
) -> list[dict]:
"""Search for flights based on departure airport, arrival airport, and departure time range."""
conn = sqlite3.connect(db)
cursor = conn.cursor()
query = "SELECT * FROM flights WHERE 1 = 1"
params = []
if departure_airport:
query += " AND departure_airport = ?"
params.append(departure_airport)
if arrival_airport:
query += " AND arrival_airport = ?"
params.append(arrival_airport)
if start_time:
query += " AND scheduled_departure >= ?"
params.append(start_time)
if end_time:
query += " AND scheduled_departure <= ?"
params.append(end_time)
query += " LIMIT ?"
params.append(limit)
cursor.execute(query, params)
rows = cursor.fetchall()
column_names = [column[0] for column in cursor.description]
results = [dict(zip(column_names, row)) for row in rows]
cursor.close()
conn.close()
return results
@tool
def update_ticket_to_new_flight(
ticket_no: str, new_flight_id: int, *, config: RunnableConfig
) -> str:
"""Update the user's ticket to a new valid flight."""
configuration = config.get("configurable", {})
passenger_id = configuration.get("passenger_id", None)
if not passenger_id:
raise ValueError("No passenger ID configured.")
conn = sqlite3.connect(db)
cursor = conn.cursor()
cursor.execute(
"SELECT departure_airport, arrival_airport, scheduled_departure FROM flights WHERE flight_id = ?",
(new_flight_id,),
)
new_flight = cursor.fetchone()
if not new_flight:
cursor.close()
conn.close()
return "Invalid new flight ID provided."
column_names = [column[0] for column in cursor.description]
new_flight_dict = dict(zip(column_names, new_flight))
timezone = pytz.timezone("Etc/GMT-3")
current_time = datetime.now(tz=timezone)
departure_time = datetime.strptime(
new_flight_dict["scheduled_departure"], "%Y-%m-%d %H:%M:%S.%f%z"
)
time_until = (departure_time - current_time).total_seconds()
if time_until < (3 * 3600):
return f"Not permitted to reschedule to a flight that is less than 3 hours from the current time. Selected flight is at {departure_time}."
cursor.execute(
"SELECT flight_id FROM ticket_flights WHERE ticket_no = ?", (ticket_no,)
)
current_flight = cursor.fetchone()
if not current_flight:
cursor.close()
conn.close()
return "No existing ticket found for the given ticket number."
# Check the signed-in user actually has this ticket
cursor.execute(
"SELECT * FROM tickets WHERE ticket_no = ? AND passenger_id = ?",
(ticket_no, passenger_id),
)
current_ticket = cursor.fetchone()
if not current_ticket:
cursor.close()
conn.close()
return f"Current signed-in passenger with ID {passenger_id} not the owner of ticket {ticket_no}"
# In a real application, you'd likely add additional checks here to enforce business logic,
# like "does the new departure airport match the current ticket", etc.
# While it's best to try to be *proactive* in 'type-hinting' policies to the LLM
# it's inevitably going to get things wrong, so you **also** need to ensure your
# API enforces valid behavior
cursor.execute(
"UPDATE ticket_flights SET flight_id = ? WHERE ticket_no = ?",
(new_flight_id, ticket_no),
)
conn.commit()
cursor.close()
conn.close()
return "Ticket successfully updated to new flight."
@tool
def cancel_ticket(ticket_no: str, *, config: RunnableConfig) -> str:
"""Cancel the user's ticket and remove it from the database."""
configuration = config.get("configurable", {})
passenger_id = configuration.get("passenger_id", None)
if not passenger_id:
raise ValueError("No passenger ID configured.")
conn = sqlite3.connect(db)
cursor = conn.cursor()
cursor.execute(
"SELECT flight_id FROM ticket_flights WHERE ticket_no = ?", (ticket_no,)
)
existing_ticket = cursor.fetchone()
if not existing_ticket:
cursor.close()
conn.close()
return "No existing ticket found for the given ticket number."
# Check the signed-in user actually has this ticket
cursor.execute(
"SELECT flight_id FROM tickets WHERE ticket_no = ? AND passenger_id = ?",
(ticket_no, passenger_id),
)
current_ticket = cursor.fetchone()
if not current_ticket:
cursor.close()
conn.close()
return f"Current signed-in passenger with ID {passenger_id} not the owner of ticket {ticket_no}"
cursor.execute("DELETE FROM ticket_flights WHERE ticket_no = ?", (ticket_no,))
conn.commit()
cursor.close()
conn.close()
return "Ticket successfully cancelled."
汽车租赁工具¶
用户预订航班后,可能希望安排交通工具。定义一些“汽车租赁”工具,让用户在目的地搜索和预订汽车。
from datetime import date, datetime
from typing import Optional, Union
@tool
def search_car_rentals(
location: Optional[str] = None,
name: Optional[str] = None,
price_tier: Optional[str] = None,
start_date: Optional[Union[datetime, date]] = None,
end_date: Optional[Union[datetime, date]] = None,
) -> list[dict]:
"""
Search for car rentals based on location, name, price tier, start date, and end date.
Args:
location (Optional[str]): The location of the car rental. Defaults to None.
name (Optional[str]): The name of the car rental company. Defaults to None.
price_tier (Optional[str]): The price tier of the car rental. Defaults to None.
start_date (Optional[Union[datetime, date]]): The start date of the car rental. Defaults to None.
end_date (Optional[Union[datetime, date]]): The end date of the car rental. Defaults to None.
Returns:
list[dict]: A list of car rental dictionaries matching the search criteria.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
query = "SELECT * FROM car_rentals WHERE 1=1"
params = []
if location:
query += " AND location LIKE ?"
params.append(f"%{location}%")
if name:
query += " AND name LIKE ?"
params.append(f"%{name}%")
# For our tutorial, we will let you match on any dates and price tier.
# (since our toy dataset doesn't have much data)
cursor.execute(query, params)
results = cursor.fetchall()
conn.close()
return [
dict(zip([column[0] for column in cursor.description], row)) for row in results
]
@tool
def book_car_rental(rental_id: int) -> str:
"""
Book a car rental by its ID.
Args:
rental_id (int): The ID of the car rental to book.
Returns:
str: A message indicating whether the car rental was successfully booked or not.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
cursor.execute("UPDATE car_rentals SET booked = 1 WHERE id = ?", (rental_id,))
conn.commit()
if cursor.rowcount > 0:
conn.close()
return f"Car rental {rental_id} successfully booked."
else:
conn.close()
return f"No car rental found with ID {rental_id}."
@tool
def update_car_rental(
rental_id: int,
start_date: Optional[Union[datetime, date]] = None,
end_date: Optional[Union[datetime, date]] = None,
) -> str:
"""
Update a car rental's start and end dates by its ID.
Args:
rental_id (int): The ID of the car rental to update.
start_date (Optional[Union[datetime, date]]): The new start date of the car rental. Defaults to None.
end_date (Optional[Union[datetime, date]]): The new end date of the car rental. Defaults to None.
Returns:
str: A message indicating whether the car rental was successfully updated or not.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
if start_date:
cursor.execute(
"UPDATE car_rentals SET start_date = ? WHERE id = ?",
(start_date, rental_id),
)
if end_date:
cursor.execute(
"UPDATE car_rentals SET end_date = ? WHERE id = ?", (end_date, rental_id)
)
conn.commit()
if cursor.rowcount > 0:
conn.close()
return f"Car rental {rental_id} successfully updated."
else:
conn.close()
return f"No car rental found with ID {rental_id}."
@tool
def cancel_car_rental(rental_id: int) -> str:
"""
Cancel a car rental by its ID.
Args:
rental_id (int): The ID of the car rental to cancel.
Returns:
str: A message indicating whether the car rental was successfully cancelled or not.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
cursor.execute("UPDATE car_rentals SET booked = 0 WHERE id = ?", (rental_id,))
conn.commit()
if cursor.rowcount > 0:
conn.close()
return f"Car rental {rental_id} successfully cancelled."
else:
conn.close()
return f"No car rental found with ID {rental_id}."
酒店¶
用户需要睡觉!定义一些工具来搜索和管理酒店预订。
@tool
def search_hotels(
location: Optional[str] = None,
name: Optional[str] = None,
price_tier: Optional[str] = None,
checkin_date: Optional[Union[datetime, date]] = None,
checkout_date: Optional[Union[datetime, date]] = None,
) -> list[dict]:
"""
Search for hotels based on location, name, price tier, check-in date, and check-out date.
Args:
location (Optional[str]): The location of the hotel. Defaults to None.
name (Optional[str]): The name of the hotel. Defaults to None.
price_tier (Optional[str]): The price tier of the hotel. Defaults to None. Examples: Midscale, Upper Midscale, Upscale, Luxury
checkin_date (Optional[Union[datetime, date]]): The check-in date of the hotel. Defaults to None.
checkout_date (Optional[Union[datetime, date]]): The check-out date of the hotel. Defaults to None.
Returns:
list[dict]: A list of hotel dictionaries matching the search criteria.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
query = "SELECT * FROM hotels WHERE 1=1"
params = []
if location:
query += " AND location LIKE ?"
params.append(f"%{location}%")
if name:
query += " AND name LIKE ?"
params.append(f"%{name}%")
# For the sake of this tutorial, we will let you match on any dates and price tier.
cursor.execute(query, params)
results = cursor.fetchall()
conn.close()
return [
dict(zip([column[0] for column in cursor.description], row)) for row in results
]
@tool
def book_hotel(hotel_id: int) -> str:
"""
Book a hotel by its ID.
Args:
hotel_id (int): The ID of the hotel to book.
Returns:
str: A message indicating whether the hotel was successfully booked or not.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
cursor.execute("UPDATE hotels SET booked = 1 WHERE id = ?", (hotel_id,))
conn.commit()
if cursor.rowcount > 0:
conn.close()
return f"Hotel {hotel_id} successfully booked."
else:
conn.close()
return f"No hotel found with ID {hotel_id}."
@tool
def update_hotel(
hotel_id: int,
checkin_date: Optional[Union[datetime, date]] = None,
checkout_date: Optional[Union[datetime, date]] = None,
) -> str:
"""
Update a hotel's check-in and check-out dates by its ID.
Args:
hotel_id (int): The ID of the hotel to update.
checkin_date (Optional[Union[datetime, date]]): The new check-in date of the hotel. Defaults to None.
checkout_date (Optional[Union[datetime, date]]): The new check-out date of the hotel. Defaults to None.
Returns:
str: A message indicating whether the hotel was successfully updated or not.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
if checkin_date:
cursor.execute(
"UPDATE hotels SET checkin_date = ? WHERE id = ?", (checkin_date, hotel_id)
)
if checkout_date:
cursor.execute(
"UPDATE hotels SET checkout_date = ? WHERE id = ?",
(checkout_date, hotel_id),
)
conn.commit()
if cursor.rowcount > 0:
conn.close()
return f"Hotel {hotel_id} successfully updated."
else:
conn.close()
return f"No hotel found with ID {hotel_id}."
@tool
def cancel_hotel(hotel_id: int) -> str:
"""
Cancel a hotel by its ID.
Args:
hotel_id (int): The ID of the hotel to cancel.
Returns:
str: A message indicating whether the hotel was successfully cancelled or not.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
cursor.execute("UPDATE hotels SET booked = 0 WHERE id = ?", (hotel_id,))
conn.commit()
if cursor.rowcount > 0:
conn.close()
return f"Hotel {hotel_id} successfully cancelled."
else:
conn.close()
return f"No hotel found with ID {hotel_id}."
游览¶
最后,定义一些工具,让用户在到达目的地后搜索要做的事情(并进行预订)。
@tool
def search_trip_recommendations(
location: Optional[str] = None,
name: Optional[str] = None,
keywords: Optional[str] = None,
) -> list[dict]:
"""
Search for trip recommendations based on location, name, and keywords.
Args:
location (Optional[str]): The location of the trip recommendation. Defaults to None.
name (Optional[str]): The name of the trip recommendation. Defaults to None.
keywords (Optional[str]): The keywords associated with the trip recommendation. Defaults to None.
Returns:
list[dict]: A list of trip recommendation dictionaries matching the search criteria.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
query = "SELECT * FROM trip_recommendations WHERE 1=1"
params = []
if location:
query += " AND location LIKE ?"
params.append(f"%{location}%")
if name:
query += " AND name LIKE ?"
params.append(f"%{name}%")
if keywords:
keyword_list = keywords.split(",")
keyword_conditions = " OR ".join(["keywords LIKE ?" for _ in keyword_list])
query += f" AND ({keyword_conditions})"
params.extend([f"%{keyword.strip()}%" for keyword in keyword_list])
cursor.execute(query, params)
results = cursor.fetchall()
conn.close()
return [
dict(zip([column[0] for column in cursor.description], row)) for row in results
]
@tool
def book_excursion(recommendation_id: int) -> str:
"""
Book a excursion by its recommendation ID.
Args:
recommendation_id (int): The ID of the trip recommendation to book.
Returns:
str: A message indicating whether the trip recommendation was successfully booked or not.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
cursor.execute(
"UPDATE trip_recommendations SET booked = 1 WHERE id = ?", (recommendation_id,)
)
conn.commit()
if cursor.rowcount > 0:
conn.close()
return f"Trip recommendation {recommendation_id} successfully booked."
else:
conn.close()
return f"No trip recommendation found with ID {recommendation_id}."
@tool
def update_excursion(recommendation_id: int, details: str) -> str:
"""
Update a trip recommendation's details by its ID.
Args:
recommendation_id (int): The ID of the trip recommendation to update.
details (str): The new details of the trip recommendation.
Returns:
str: A message indicating whether the trip recommendation was successfully updated or not.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
cursor.execute(
"UPDATE trip_recommendations SET details = ? WHERE id = ?",
(details, recommendation_id),
)
conn.commit()
if cursor.rowcount > 0:
conn.close()
return f"Trip recommendation {recommendation_id} successfully updated."
else:
conn.close()
return f"No trip recommendation found with ID {recommendation_id}."
@tool
def cancel_excursion(recommendation_id: int) -> str:
"""
Cancel a trip recommendation by its ID.
Args:
recommendation_id (int): The ID of the trip recommendation to cancel.
Returns:
str: A message indicating whether the trip recommendation was successfully cancelled or not.
"""
conn = sqlite3.connect(db)
cursor = conn.cursor()
cursor.execute(
"UPDATE trip_recommendations SET booked = 0 WHERE id = ?", (recommendation_id,)
)
conn.commit()
if cursor.rowcount > 0:
conn.close()
return f"Trip recommendation {recommendation_id} successfully cancelled."
else:
conn.close()
return f"No trip recommendation found with ID {recommendation_id}."
实用程序¶
定义辅助函数,以便在调试图时以更美观的格式打印消息,并为我们的工具节点提供错误处理(通过将错误添加到聊天历史记录)。
from langchain_core.messages import ToolMessage
from langchain_core.runnables import RunnableLambda
from langgraph.prebuilt import ToolNode
def handle_tool_error(state) -> dict:
error = state.get("error")
tool_calls = state["messages"][-1].tool_calls
return {
"messages": [
ToolMessage(
content=f"Error: {repr(error)}\n please fix your mistakes.",
tool_call_id=tc["id"],
)
for tc in tool_calls
]
}
def create_tool_node_with_fallback(tools: list) -> dict:
return ToolNode(tools).with_fallbacks(
[RunnableLambda(handle_tool_error)], exception_key="error"
)
def _print_event(event: dict, _printed: set, max_length=1500):
current_state = event.get("dialog_state")
if current_state:
print("Currently in: ", current_state[-1])
message = event.get("messages")
if message:
if isinstance(message, list):
message = message[-1]
if message.id not in _printed:
msg_repr = message.pretty_repr(html=True)
if len(msg_repr) > max_length:
msg_repr = msg_repr[:max_length] + " ... (truncated)"
print(msg_repr)
_printed.add(message.id)
第一部分:零样本代理¶
在构建时,最好从最简单的有效实现开始,并使用 LangSmith 等评估工具 来衡量其效力。在其他条件相同的情况下,优先选择简单、可扩展的解决方案,而不是复杂的解决方案。在本例中,单图方法存在局限性。机器人可能会在未经用户确认的情况下采取不希望的操作,在处理复杂查询方面存在困难,并且在响应中缺乏重点。我们将在后面解决这些问题。
在本节中,我们将定义一个简单的零样本代理作为助手,为代理提供我们 **所有** 的工具,并提示它明智地使用这些工具来协助用户。
简单的 2 节点图将如下所示
首先定义状态。
状态¶
将我们的 StateGraph
的状态定义为一个类型化的字典,其中包含一个追加型消息列表。这些消息构成了聊天历史记录,这是我们简单助手所需的所有状态。
from typing import Annotated
from typing_extensions import TypedDict
from langgraph.graph.message import AnyMessage, add_messages
class State(TypedDict):
messages: Annotated[list[AnyMessage], add_messages]
代理¶
接下来,定义助手函数。此函数接收图状态,将其格式化为提示,然后调用 LLM 以预测最佳响应。
from langchain_anthropic import ChatAnthropic
from langchain_community.tools.tavily_search import TavilySearchResults
from langchain_core.prompts import ChatPromptTemplate
from langchain_core.runnables import Runnable, RunnableConfig
class Assistant:
def __init__(self, runnable: Runnable):
self.runnable = runnable
def __call__(self, state: State, config: RunnableConfig):
while True:
configuration = config.get("configurable", {})
passenger_id = configuration.get("passenger_id", None)
state = {**state, "user_info": passenger_id}
result = self.runnable.invoke(state)
# If the LLM happens to return an empty response, we will re-prompt it
# for an actual response.
if not result.tool_calls and (
not result.content
or isinstance(result.content, list)
and not result.content[0].get("text")
):
messages = state["messages"] + [("user", "Respond with a real output.")]
state = {**state, "messages": messages}
else:
break
return {"messages": result}
# Haiku is faster and cheaper, but less accurate
# llm = ChatAnthropic(model="claude-3-haiku-20240307")
llm = ChatAnthropic(model="claude-3-sonnet-20240229", temperature=1)
# You could swap LLMs, though you will likely want to update the prompts when
# doing so!
# from langchain_openai import ChatOpenAI
# llm = ChatOpenAI(model="gpt-4-turbo-preview")
primary_assistant_prompt = ChatPromptTemplate.from_messages(
[
(
"system",
"You are a helpful customer support assistant for Swiss Airlines. "
" Use the provided tools to search for flights, company policies, and other information to assist the user's queries. "
" When searching, be persistent. Expand your query bounds if the first search returns no results. "
" If a search comes up empty, expand your search before giving up."
"\n\nCurrent user:\n<User>\n{user_info}\n</User>"
"\nCurrent time: {time}.",
),
("placeholder", "{messages}"),
]
).partial(time=datetime.now())
part_1_tools = [
TavilySearchResults(max_results=1),
fetch_user_flight_information,
search_flights,
lookup_policy,
update_ticket_to_new_flight,
cancel_ticket,
search_car_rentals,
book_car_rental,
update_car_rental,
cancel_car_rental,
search_hotels,
book_hotel,
update_hotel,
cancel_hotel,
search_trip_recommendations,
book_excursion,
update_excursion,
cancel_excursion,
]
part_1_assistant_runnable = primary_assistant_prompt | llm.bind_tools(part_1_tools)
定义图¶
现在,创建图。图是本节的最终助手。
from langgraph.checkpoint.memory import MemorySaver
from langgraph.graph import END, StateGraph, START
from langgraph.prebuilt import tools_condition
builder = StateGraph(State)
# Define nodes: these do the work
builder.add_node("assistant", Assistant(part_1_assistant_runnable))
builder.add_node("tools", create_tool_node_with_fallback(part_1_tools))
# Define edges: these determine how the control flow moves
builder.add_edge(START, "assistant")
builder.add_conditional_edges(
"assistant",
tools_condition,
)
builder.add_edge("tools", "assistant")
# The checkpointer lets the graph persist its state
# this is a complete memory for the entire graph.
memory = MemorySaver()
part_1_graph = builder.compile(checkpointer=memory)
from IPython.display import Image, display
try:
display(Image(part_1_graph.get_graph(xray=True).draw_mermaid_png()))
except Exception:
# This requires some extra dependencies and is optional
pass
示例对话¶
现在是时候尝试一下我们强大的聊天机器人了!让我们在以下对话回合列表中运行它。如果它遇到“RecursionLimit”,则表示代理无法在分配的步骤数内获得答案。这没关系!我们在本教程的后面部分还有更多技巧。
import shutil
import uuid
# Let's create an example conversation a user might have with the assistant
tutorial_questions = [
"Hi there, what time is my flight?",
"Am i allowed to update my flight to something sooner? I want to leave later today.",
"Update my flight to sometime next week then",
"The next available option is great",
"what about lodging and transportation?",
"Yeah i think i'd like an affordable hotel for my week-long stay (7 days). And I'll want to rent a car.",
"OK could you place a reservation for your recommended hotel? It sounds nice.",
"yes go ahead and book anything that's moderate expense and has availability.",
"Now for a car, what are my options?",
"Awesome let's just get the cheapest option. Go ahead and book for 7 days",
"Cool so now what recommendations do you have on excursions?",
"Are they available while I'm there?",
"interesting - i like the museums, what options are there? ",
"OK great pick one and book it for my second day there.",
]
# Update with the backup file so we can restart from the original place in each section
db = update_dates(db)
thread_id = str(uuid.uuid4())
config = {
"configurable": {
# The passenger_id is used in our flight tools to
# fetch the user's flight information
"passenger_id": "3442 587242",
# Checkpoints are accessed by thread_id
"thread_id": thread_id,
}
}
_printed = set()
for question in tutorial_questions:
events = part_1_graph.stream(
{"messages": ("user", question)}, config, stream_mode="values"
)
for event in events:
_print_event(event, _printed)
================================ Human Message ================================= Hi there, what time is my flight? ================================== Ai Message ================================== Hello, to check the time of your flight, I will need to look up your ticket information first. Could you please provide me with your ticket number or booking reference? I'd be happy to retrieve the details of your flight once I have that information. ================================ Human Message ================================= Am i allowed to update my flight to something sooner? I want to leave later today. ================================== Ai Message ================================== [{'text': 'Let me check the company policies first on changing flights:', 'type': 'text'}, {'id': 'toolu_016BZDgoB6cLVCWYGjsHiuFE', 'input': {'query': 'changing flights same day'}, 'name': 'lookup_policy', 'type': 'tool_use'}] Tool Calls: lookup_policy (toolu_016BZDgoB6cLVCWYGjsHiuFE) Call ID: toolu_016BZDgoB6cLVCWYGjsHiuFE Args: query: changing flights same day ================================= Tool Message ================================= Name: lookup_policy ## Booking and Cancellation 1. How can I change my booking? * The ticket number must start with 724 (SWISS ticket no./plate). * The ticket was not paid for by barter or voucher (there are exceptions to voucher payments; if the ticket was paid for in full by voucher, then it may be possible to rebook online under certain circumstances. If it is not possible to rebook online because of the payment method, then you will be informed accordingly during the rebooking process). * There must be an active flight booking for your ticket. It is not possible to rebook open tickets or tickets without the corresponding flight segments online at the moment. * It is currently only possible to rebook outbound (one-way) tickets or return tickets with single flight routes (point-to-point). 2. Which tickets/bookings cannot be rebooked online currently? * Bookings containing flight segments with other airlines * Bookings containing reservations, where a ticket has not yet been issued * Bookings with several valid tickets for the same person and route * Tickets with a status other than O (open) (A) * Bookings with segments with a status other than OK (e.g. containing flight segments with the status Waitlist) (HK|RR) * Tickets that do not display the tariff calculation (IT tickets) * Bookings that contain special services (e.g. transportation of animals/transportation of medica ... (truncated) ================================== Ai Message ================================== Based on the policy information, it looks like you are generally allowed to change your flight on the same day for an earlier option, provided your ticket number starts with 724 and some other conditions are met. However, to check if your specific ticket can be updated today, I will need to look up your ticket number or booking reference. Could you please provide your ticket number or booking reference? Then I can check your flight details and whether you are eligible to change to an earlier flight today per the policy. ================================ Human Message ================================= Update my flight to sometime next week then ================================== Ai Message ================================== [{'text': 'Okay, let me check the policy on changing flights to a different date:', 'type': 'text'}, {'id': 'toolu_012iAxutz45L1QFeTeu3TTRG', 'input': {'query': 'changing flight dates to next week'}, 'name': 'lookup_policy', 'type': 'tool_use'}] Tool Calls: lookup_policy (toolu_012iAxutz45L1QFeTeu3TTRG) Call ID: toolu_012iAxutz45L1QFeTeu3TTRG Args: query: changing flight dates to next week ================================= Tool Message ================================= Name: lookup_policy ## Booking and Cancellation 1. How can I change my booking? * The ticket number must start with 724 (SWISS ticket no./plate). * The ticket was not paid for by barter or voucher (there are exceptions to voucher payments; if the ticket was paid for in full by voucher, then it may be possible to rebook online under certain circumstances. If it is not possible to rebook online because of the payment method, then you will be informed accordingly during the rebooking process). * There must be an active flight booking for your ticket. It is not possible to rebook open tickets or tickets without the corresponding flight segments online at the moment. * It is currently only possible to rebook outbound (one-way) tickets or return tickets with single flight routes (point-to-point). 2. Which tickets/bookings cannot be rebooked online currently? * Bookings containing flight segments with other airlines * Bookings containing reservations, where a ticket has not yet been issued * Bookings with several valid tickets for the same person and route * Tickets with a status other than O (open) (A) * Bookings with segments with a status other than OK (e.g. containing flight segments with the status Waitlist) (HK|RR) * Tickets that do not display the tariff calculation (IT tickets) * Bookings that contain special services (e.g. transportation of animals/transportation of medica ... (truncated) ================================== Ai Message ================================== The policy states that you are generally allowed to change your flight and travel dates online, as long as your ticket number starts with 724 and meets the other conditions listed. To proceed with changing your flight to sometime next week, I'll need your ticket number or booking reference. Once I have that, I can look up your specific reservation details and change your flight dates if permitted based on your fare type and the availability of flights. Please provide me with your ticket number or booking reference whenever you're ready. ================================ Human Message ================================= The next available option is great ================================== Ai Message ================================== [{'text': "Got it, you'd like to change your flight to the next available option sometime next week. Let me first verify your ticket details:", 'type': 'text'}, {'id': 'toolu_01DCfdGkEsahzxNjBTC2gG1t', 'input': {}, 'name': 'fetch_user_flight_information', 'type': 'tool_use'}] Tool Calls: fetch_user_flight_information (toolu_01DCfdGkEsahzxNjBTC2gG1t) Call ID: toolu_01DCfdGkEsahzxNjBTC2gG1t Args: ================================= Tool Message ================================= Name: fetch_user_flight_information [{"ticket_no": "7240005432906569", "book_ref": "C46E9F", "flight_id": 19250, "flight_no": "LX0112", "departure_airport": "CDG", "arrival_airport": "BSL", "scheduled_departure": "2024-04-30 12:09:03.561731-04:00", "scheduled_arrival": "2024-04-30 13:39:03.561731-04:00", "seat_no": "18E", "fare_conditions": "Economy"}] ================================== Ai Message ================================== [{'text': 'Based on your ticket number 7240005432906569, it looks like you currently have a ticket booked for flight LX0112 from Paris (CDG) to Basel (BSL) on April 30th in Economy class.\n\nLet me search for the next available flight option from Paris to Basel after your current flight next week:', 'type': 'text'}, {'id': 'toolu_01Wfy5PUGvQViroenhAsQpNS', 'input': {'departure_airport': 'CDG', 'arrival_airport': 'BSL', 'start_time': '2024-05-06', 'end_time': '2024-05-13'}, 'name': 'search_flights', 'type': 'tool_use'}] Tool Calls: search_flights (toolu_01Wfy5PUGvQViroenhAsQpNS) Call ID: toolu_01Wfy5PUGvQViroenhAsQpNS Args: departure_airport: CDG arrival_airport: BSL start_time: 2024-05-06 end_time: 2024-05-13 ================================= Tool Message ================================= Name: search_flights [{"flight_id": 19238, "flight_no": "LX0112", "scheduled_departure": "2024-05-08 12:09:03.561731-04:00", "scheduled_arrival": "2024-05-08 13:39:03.561731-04:00", "departure_airport": "CDG", "arrival_airport": "BSL", "status": "Scheduled", "aircraft_code": "SU9", "actual_departure": null, "actual_arrival": null}, {"flight_id": 19242, "flight_no": "LX0112", "scheduled_departure": "2024-05-09 12:09:03.561731-04:00", "scheduled_arrival": "2024-05-09 13:39:03.561731-04:00", "departure_airport": "CDG", "arrival_airport": "BSL", "status": "Scheduled", "aircraft_code": "SU9", "actual_departure": null, "actual_arrival": null}, {"flight_id": 19243, "flight_no": "LX0112", "scheduled_departure": "2024-05-11 12:09:03.561731-04:00", "scheduled_arrival": "2024-05-11 13:39:03.561731-04:00", "departure_airport": "CDG", "arrival_airport": "BSL", "status": "Scheduled", "aircraft_code": "SU9", "actual_departure": null, "actual_arrival": null}, {"flight_id": 19251, "flight_no": "LX0112", "scheduled_departure": "2024-05-07 12:09:03.561731-04:00", "scheduled_arrival": "2024-05-07 13:39:03.561731-04:00", "departure_airport": "CDG", "arrival_airport": "BSL", "status": "Scheduled", "aircraft_code": "SU9", "actual_departure": null, "actual_arrival": null}, {"flight_id": 19252, "flight_no": "LX0112", "scheduled_departure": "2024-05-06 12:09:03.561731-04:00", "scheduled_arrival": "2024-05-06 13:3 ... (truncated) ================================== Ai Message ================================== [{'text': "The next available flight option from Paris to Basel after your current one on April 30th is flight LX0112 on May 6th at 12:09pm. \n\nTo change your ticket to this new flight on May 6th, I'll need to invoke the update_ticket_to_new_flight tool:", 'type': 'text'}, {'id': 'toolu_015rWZwtfrqHs94qtM3Zfq7j', 'input': {'ticket_no': '7240005432906569', 'new_flight_id': 19252}, 'name': 'update_ticket_to_new_flight', 'type': 'tool_use'}] Tool Calls: update_ticket_to_new_flight (toolu_015rWZwtfrqHs94qtM3Zfq7j) Call ID: toolu_015rWZwtfrqHs94qtM3Zfq7j Args: ticket_no: 7240005432906569 new_flight_id: 19252 ================================= Tool Message ================================= Name: update_ticket_to_new_flight Not permitted to reschedule to a flight that is less than 3 hours from the current time. Selected flight is at 2024-05-06 12:09:03.561731-04:00. ================================== Ai Message ================================== [{'text': "Hmm it looks like I can't reschedule to that May 6th flight since it's less than 3 hours from now per the policy.\n\nLet me try changing to the next available option after that:", 'type': 'text'}, {'id': 'toolu_01NAqSD549HruNSbyaHGzzVG', 'input': {'ticket_no': '7240005432906569', 'new_flight_id': 19251}, 'name': 'update_ticket_to_new_flight', 'type': 'tool_use'}] Tool Calls: update_ticket_to_new_flight (toolu_01NAqSD549HruNSbyaHGzzVG) Call ID: toolu_01NAqSD549HruNSbyaHGzzVG Args: ticket_no: 7240005432906569 new_flight_id: 19251 ================================= Tool Message ================================= Name: update_ticket_to_new_flight Not permitted to reschedule to a flight that is less than 3 hours from the current time. Selected flight is at 2024-05-07 12:09:03.561731-04:00. ================================== Ai Message ================================== [{'text': "The May 7th flight is also too soon based on the 3 hour cutoff. Let's try the flight after that:", 'type': 'text'}, {'id': 'toolu_015BBputtKdV9zhLVWa3f51V', 'input': {'ticket_no': '7240005432906569', 'new_flight_id': 19238}, 'name': 'update_ticket_to_new_flight', 'type': 'tool_use'}] Tool Calls: update_ticket_to_new_flight (toolu_015BBputtKdV9zhLVWa3f51V) Call ID: toolu_015BBputtKdV9zhLVWa3f51V Args: ticket_no: 7240005432906569 new_flight_id: 19238 ================================= Tool Message ================================= Name: update_ticket_to_new_flight Ticket successfully updated to new flight. ================================== Ai Message ================================== Great, I was able to successfully update your ticket 7240005432906569 to the next available flight LX0112 from Paris to Basel on May 8th at 12:09pm. Your new ticket details have been confirmed. Please let me know if you need any other assistance with your updated travel plans! ================================ Human Message ================================= what about lodging and transportation? ================================== Ai Message ================================== [{'text': "Sure, I can assist you with finding lodging and transportation options around your new flight dates. Here are a few tools we can use:\n\nFor hotels near Basel around your arrival on May 8th, let's search:", 'type': 'text'}, {'id': 'toolu_01MnHtMckxsD23fYv8tHEwhc', 'input': {'location': 'Basel', 'checkin_date': '2024-05-08', 'checkout_date': '2024-05-10'}, 'name': 'search_hotels', 'type': 'tool_use'}] Tool Calls: search_hotels (toolu_01MnHtMckxsD23fYv8tHEwhc) Call ID: toolu_01MnHtMckxsD23fYv8tHEwhc Args: location: Basel checkin_date: 2024-05-08 checkout_date: 2024-05-10 ================================= Tool Message ================================= Name: search_hotels [{"id": 1, "name": "Hilton Basel", "location": "Basel", "price_tier": "Luxury", "checkin_date": "2024-04-22", "checkout_date": "2024-04-20", "booked": 0}, {"id": 3, "name": "Hyatt Regency Basel", "location": "Basel", "price_tier": "Upper Upscale", "checkin_date": "2024-04-02", "checkout_date": "2024-04-20", "booked": 0}, {"id": 8, "name": "Holiday Inn Basel", "location": "Basel", "price_tier": "Upper Midscale", "checkin_date": "2024-04-24", "checkout_date": "2024-04-09", "booked": 0}] ================================== Ai Message ================================== [{'text': "Those are some hotel options in Basel for your arrival on May 8th until May 10th. Let me know if you see any you'd like to book or if you need to search for different dates/locations.\n\nFor transportation, we can look at rental car options:", 'type': 'text'}, {'id': 'toolu_019M8Yy5qnDRo3RyxiLe4bZY', 'input': {'location': 'Basel', 'start_date': '2024-05-08', 'end_date': '2024-05-10'}, 'name': 'search_car_rentals', 'type': 'tool_use'}] Tool Calls: search_car_rentals (toolu_019M8Yy5qnDRo3RyxiLe4bZY) Call ID: toolu_019M8Yy5qnDRo3RyxiLe4bZY Args: location: Basel start_date: 2024-05-08 end_date: 2024-05-10 ================================= Tool Message ================================= Name: search_car_rentals [{"id": 1, "name": "Europcar", "location": "Basel", "price_tier": "Economy", "start_date": "2024-04-14", "end_date": "2024-04-11", "booked": 0}, {"id": 2, "name": "Avis", "location": "Basel", "price_tier": "Luxury", "start_date": "2024-04-10", "end_date": "2024-04-20", "booked": 0}, {"id": 7, "name": "Enterprise", "location": "Basel", "price_tier": "Premium", "start_date": "2024-04-22", "end_date": "2024-04-20", "booked": 0}, {"id": 9, "name": "Thrifty", "location": "Basel", "price_tier": "Midsize", "start_date": "2024-04-17", "end_date": "2024-04-26", "booked": 0}] ================================== Ai Message ================================== Here are some rental car options picked up and dropped off in Basel to coincide with your dates. Let me know if you need to adjust the location, dates or price tier for the rental. I'm also happy to look into any local tours, excursions or trip recommendations in the Basel area if you'll have some free time there. Just let me know what else you need for your updated travel plans! ================================ Human Message ================================= Yeah i think i'd like an affordable hotel for my week-long stay (7 days). And I'll want to rent a car. ================================== Ai Message ================================== [{'text': 'Got it, let me search for an affordable hotel in Basel for 7 nights around your updated flight dates, as well as a rental car pick up.\n\nFor hotels:', 'type': 'text'}, {'id': 'toolu_01YXAnzTNyEKYEZgyqdnCZH6', 'input': {'checkin_date': '2024-05-08', 'checkout_date': '2024-05-15', 'location': 'Basel', 'price_tier': 'Midscale'}, 'name': 'search_hotels', 'type': 'tool_use'}] Tool Calls: search_hotels (toolu_01YXAnzTNyEKYEZgyqdnCZH6) Call ID: toolu_01YXAnzTNyEKYEZgyqdnCZH6 Args: checkin_date: 2024-05-08 checkout_date: 2024-05-15 location: Basel price_tier: Midscale ================================= Tool Message ================================= Name: search_hotels [{"id": 1, "name": "Hilton Basel", "location": "Basel", "price_tier": "Luxury", "checkin_date": "2024-04-22", "checkout_date": "2024-04-20", "booked": 0}, {"id": 3, "name": "Hyatt Regency Basel", "location": "Basel", "price_tier": "Upper Upscale", "checkin_date": "2024-04-02", "checkout_date": "2024-04-20", "booked": 0}, {"id": 8, "name": "Holiday Inn Basel", "location": "Basel", "price_tier": "Upper Midscale", "checkin_date": "2024-04-24", "checkout_date": "2024-04-09", "booked": 0}] ================================== Ai Message ================================== [{'text': "Hmm it doesn't look like there are any available Midscale hotels in Basel for those dates. Let me expand the search a bit:", 'type': 'text'}, {'id': 'toolu_014mJE4m6NsujosrcTTSDCFP', 'input': {'checkin_date': '2024-05-08', 'checkout_date': '2024-05-15', 'location': 'Basel', 'price_tier': 'Upper Midscale'}, 'name': 'search_hotels', 'type': 'tool_use'}] Tool Calls: search_hotels (toolu_014mJE4m6NsujosrcTTSDCFP) Call ID: toolu_014mJE4m6NsujosrcTTSDCFP Args: checkin_date: 2024-05-08 checkout_date: 2024-05-15 location: Basel price_tier: Upper Midscale ================================= Tool Message ================================= Name: search_hotels [{"id": 1, "name": "Hilton Basel", "location": "Basel", "price_tier": "Luxury", "checkin_date": "2024-04-22", "checkout_date": "2024-04-20", "booked": 0}, {"id": 3, "name": "Hyatt Regency Basel", "location": "Basel", "price_tier": "Upper Upscale", "checkin_date": "2024-04-02", "checkout_date": "2024-04-20", "booked": 0}, {"id": 8, "name": "Holiday Inn Basel", "location": "Basel", "price_tier": "Upper Midscale", "checkin_date": "2024-04-24", "checkout_date": "2024-04-09", "booked": 0}] ================================== Ai Message ================================== [{'text': 'The Holiday Inn Basel in the Upper Midscale price tier looks to be available for your 7 night stay from May 8-15. Would you like me to book that hotel for you? If not, I can expand the search further.\n\nFor the rental car:', 'type': 'text'}, {'id': 'toolu_01APCxBQrDLrfbc7ChSrDRoC', 'input': {'end_date': '2024-05-15', 'location': 'Basel', 'start_date': '2024-05-08'}, 'name': 'search_car_rentals', 'type': 'tool_use'}] Tool Calls: search_car_rentals (toolu_01APCxBQrDLrfbc7ChSrDRoC) Call ID: toolu_01APCxBQrDLrfbc7ChSrDRoC Args: end_date: 2024-05-15 location: Basel start_date: 2024-05-08 ================================= Tool Message ================================= Name: search_car_rentals [{"id": 1, "name": "Europcar", "location": "Basel", "price_tier": "Economy", "start_date": "2024-04-14", "end_date": "2024-04-11", "booked": 0}, {"id": 2, "name": "Avis", "location": "Basel", "price_tier": "Luxury", "start_date": "2024-04-10", "end_date": "2024-04-20", "booked": 0}, {"id": 7, "name": "Enterprise", "location": "Basel", "price_tier": "Premium", "start_date": "2024-04-22", "end_date": "2024-04-20", "booked": 0}, {"id": 9, "name": "Thrifty", "location": "Basel", "price_tier": "Midsize", "start_date": "2024-04-17", "end_date": "2024-04-26", "booked": 0}] ================================== Ai Message ================================== For the rental car, Europcar has an economy option available for pickup and drop-off on your dates in Basel. Let me know if you'd like me to book that or if you need to look at a different price tier or company. And of course, let me know if you need anything else arranged for your week-long stay in Basel! I'm happy to help with booking hotels, cars, tours or other activities. ================================ Human Message ================================= OK could you place a reservation for your recommended hotel? It sounds nice. ================================== Ai Message ================================== [{'text': "Sure, I'd be happy to book the Holiday Inn Basel for your 7 night stay from May 8th to May 15th. \n\nBefore I confirm the reservation, let me double check the details:\n\nHotel: Holiday Inn Basel\nLocation: Basel, Switzerland \nPrice Tier: Upper Midscale\nCheck-In Date: May 8, 2024\nCheck-Out Date: May 15, 2024\nTotal Nights: 7\n\nPlease confirm those details are correct. Once confirmed, I'll go ahead and book that hotel reservation for you.", 'type': 'text'}, {'id': 'toolu_01QEQVXu3tLK8TKgKEw9g6dA', 'input': {'hotel_id': 8}, 'name': 'book_hotel', 'type': 'tool_use'}] Tool Calls: book_hotel (toolu_01QEQVXu3tLK8TKgKEw9g6dA) Call ID: toolu_01QEQVXu3tLK8TKgKEw9g6dA Args: hotel_id: 8 ================================= Tool Message ================================= Name: book_hotel Hotel 8 successfully booked. ================================== Ai Message ================================== Great, the Holiday Inn Basel hotel has been successfully booked for your 7 night stay from May 8th to May 15th. You're all set with a confirmed hotel reservation in Basel coinciding with your updated flight dates. Let me know if you need any other accommodations like a rental car, activities or anything else arranged for your week in Basel. I'm happy to keep assisting with your travel plans! ================================ Human Message ================================= yes go ahead and book anything that's moderate expense and has availability. ================================== Ai Message ================================== [{'text': "Got it, I'll book a moderately priced rental car option that has availability for your dates in Basel as well.", 'type': 'text'}, {'id': 'toolu_01QkYUTPk1jdQj77pbsB9jCa', 'input': {'rental_id': 1}, 'name': 'book_car_rental', 'type': 'tool_use'}] Tool Calls: book_car_rental (toolu_01QkYUTPk1jdQj77pbsB9jCa) Call ID: toolu_01QkYUTPk1jdQj77pbsB9jCa Args: rental_id: 1 ================================= Tool Message ================================= Name: book_car_rental Car rental 1 successfully booked. ================================== Ai Message ================================== [{'text': 'I went ahead and booked the Europcar economy rental car option for your dates in Basel from May 8th to May 15th. This should provide you with moderate transportation for getting around during your week-long stay.\n\nFor activities and things to do, let me suggest some moderate excursions and day trips in the Basel area:', 'type': 'text'}, {'id': 'toolu_01MPAZVJE2X1YA4xXaAYah94', 'input': {'location': 'Basel', 'keywords': 'day trips, excursions'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01MPAZVJE2X1YA4xXaAYah94) Call ID: toolu_01MPAZVJE2X1YA4xXaAYah94 Args: location: Basel keywords: day trips, excursions ================================= Tool Message ================================= Name: search_trip_recommendations [] ================================== Ai Message ================================== [{'text': "Hmm oddly I'm not finding any recommended day trips or excursions coming up for Basel. Let me try a broader search:", 'type': 'text'}, {'id': 'toolu_01L4eN8sfiabpHdMMjhLQA5k', 'input': {'location': 'Switzerland', 'keywords': 'day trips, tours, excursions'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01L4eN8sfiabpHdMMjhLQA5k) Call ID: toolu_01L4eN8sfiabpHdMMjhLQA5k Args: location: Switzerland keywords: day trips, tours, excursions ================================= Tool Message ================================= Name: search_trip_recommendations [] ================================== Ai Message ================================== [{'text': "That's strange, my search isn't returning any recommendations for tours, day trips or excursions in Switzerland. Let me do one more general search for activities:", 'type': 'text'}, {'id': 'toolu_0174DPmee4i1r91hxs1UJCSF', 'input': {'keywords': 'activities switzerland'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_0174DPmee4i1r91hxs1UJCSF) Call ID: toolu_0174DPmee4i1r91hxs1UJCSF Args: keywords: activities switzerland ================================= Tool Message ================================= Name: search_trip_recommendations [] ================================== Ai Message ================================== I'm really struggling to find any recommended activities, tours or excursions to book for your stay in the Basel area. It seems the database may be lacking robust options for that region. Instead, here are a few potential ideas I could recommend based on some quick research: - Take a day trip to Lucerne and go see the iconic Chapel Bridge and Lion Monument - Visit the Swiss Vapeur Parc, an amusement park focused on trains and transportation - Go for a hike up Gempenplateau for scenic views overlooking Basel - Take a food tour to sample the local Swiss cuisine like rösti and fondue - Do a wine tasting day trip out to the vineyards near Alsace, France Let me know if any of those appeal to you or if you'd like me to find some other moderate activity recommendations for your Basel stay. I can also hold off on booking excursions for now if you prefer to play that portion by ear once there. Just let me know your preference! ================================ Human Message ================================= Now for a car, what are my options? ================================== Ai Message ================================== [{'text': 'No problem, let me provide some additional rental car options for you during your stay in Basel from May 8th to May 15th.', 'type': 'text'}, {'id': 'toolu_012CmfeoLyidUpZ1AP22AaU4', 'input': {'end_date': '2024-05-15', 'location': 'Basel', 'start_date': '2024-05-08'}, 'name': 'search_car_rentals', 'type': 'tool_use'}] Tool Calls: search_car_rentals (toolu_012CmfeoLyidUpZ1AP22AaU4) Call ID: toolu_012CmfeoLyidUpZ1AP22AaU4 Args: end_date: 2024-05-15 location: Basel start_date: 2024-05-08 ================================= Tool Message ================================= Name: search_car_rentals [{"id": 1, "name": "Europcar", "location": "Basel", "price_tier": "Economy", "start_date": "2024-04-14", "end_date": "2024-04-11", "booked": 1}, {"id": 2, "name": "Avis", "location": "Basel", "price_tier": "Luxury", "start_date": "2024-04-10", "end_date": "2024-04-20", "booked": 0}, {"id": 7, "name": "Enterprise", "location": "Basel", "price_tier": "Premium", "start_date": "2024-04-22", "end_date": "2024-04-20", "booked": 0}, {"id": 9, "name": "Thrifty", "location": "Basel", "price_tier": "Midsize", "start_date": "2024-04-17", "end_date": "2024-04-26", "booked": 0}] ================================== Ai Message ================================== I see a few options still available for those dates: Avis - Luxury Tier Enterprise - Premium Tier Thrifty - Midsize Tier I had previously booked the Economy tier Europcar rental already. Would you like me to book one of the other available tiers? The Midsize from Thrifty may be a decent moderate option between Economy and Premium/Luxury. Let me know which rental car option you'd prefer and I can get that booked. Or if you need to adjust the pickup/drop-off dates or location, I can search again with those new parameters as well. Just let me know your rental car preferences! ================================ Human Message ================================= Awesome let's just get the cheapest option. Go ahead and book for 7 days ================================== Ai Message ================================== [{'text': "Sure, let's go with the cheapest rental car option available for your 7 day stay in Basel from May 8th to May 15th.\n\nBased on the search results, the most economical option is:\n\nEuropcar - Economy Tier\n\nI had previously booked this for you, but let me confirm and update the reservation for the 7 day period:", 'type': 'text'}, {'id': 'toolu_01Th9LNrTHCjQG2gxP2fEvXS', 'input': {'rental_id': 1}, 'name': 'book_car_rental', 'type': 'tool_use'}] Tool Calls: book_car_rental (toolu_01Th9LNrTHCjQG2gxP2fEvXS) Call ID: toolu_01Th9LNrTHCjQG2gxP2fEvXS Args: rental_id: 1 ================================= Tool Message ================================= Name: book_car_rental Car rental 1 successfully booked. ================================== Ai Message ================================== [{'id': 'toolu_01Ap1LfnCx3E9q5JbswecjuQ', 'input': {'end_date': '2024-05-15', 'rental_id': 1, 'start_date': '2024-05-08'}, 'name': 'update_car_rental', 'type': 'tool_use'}] Tool Calls: update_car_rental (toolu_01Ap1LfnCx3E9q5JbswecjuQ) Call ID: toolu_01Ap1LfnCx3E9q5JbswecjuQ Args: end_date: 2024-05-15 rental_id: 1 start_date: 2024-05-08 ================================= Tool Message ================================= Name: update_car_rental Car rental 1 successfully updated. ================================== Ai Message ================================== Great, I've updated your Europcar economy rental car reservation for the dates of May 8th through May 15th for your stay in Basel. This was the cheapest available option. You're all set with: - Flight change to Basel on May 8th - 7 night stay at Holiday Inn Basel - 7 day economy rental car with Europcar Let me know if you need any other transportation, activities or accommodations arranged for your updated travel plans in Basel! I'm happy to assist further. ================================ Human Message ================================= Cool so now what recommendations do you have on excursions? ================================== Ai Message ================================== [{'text': "You're right, let me take another look at recommending some excursions and activities to do during your week-long stay in Basel:", 'type': 'text'}, {'id': 'toolu_01Evfo2HA7FteihtT4BRJYRh', 'input': {'keywords': 'basel day trips tours sightseeing', 'location': 'basel'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01Evfo2HA7FteihtT4BRJYRh) Call ID: toolu_01Evfo2HA7FteihtT4BRJYRh Args: keywords: basel day trips tours sightseeing location: basel ================================= Tool Message ================================= Name: search_trip_recommendations [] ================================== Ai Message ================================== [{'text': 'Hmm it seems my initial searches for recommended activities in the Basel area are still not returning any results. Let me try a more general query:', 'type': 'text'}, {'id': 'toolu_01SWDnS7vEMjhjUNdroJgSJ2', 'input': {'keywords': 'switzerland tours sightseeing activities'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01SWDnS7vEMjhjUNdroJgSJ2) Call ID: toolu_01SWDnS7vEMjhjUNdroJgSJ2 Args: keywords: switzerland tours sightseeing activities ================================= Tool Message ================================= Name: search_trip_recommendations [] ================================== Ai Message ================================== I'm really struggling to find bookable tours or excursions through this system for the Basel/Switzerland area. However, based on some additional research, here are some top recommendations I can provide: - Take a day trip to Lucerne and go see the iconic Chapel Bridge, Lion Monument, and do a lake cruise - Visit the Rhine Falls near Schaffhausen - one of the largest waterfalls in Europe - Take a guided walking tour through Basel's old town to see the red sandstone buildings and historical sites - Do a day trip into the Swiss Alps, potentially taking a cogwheel train up into the mountains - Tour the medieval Château de Bottmingen just outside of Basel - Take a day trip across the border to explore the Alsace wine region of France - Visit the Fondation Beyeler museum that houses an impressive modern art collection Let me know if you'd like me to book any specific tours/excursions from those options, or if you prefer to just have the rental car flexibility to explore Basel and surroundings at your own pace. I'm happy to make excursion bookings or you can play that portion by ear once there. Just let me know what you'd prefer! ================================ Human Message ================================= Are they available while I'm there? ================================== Ai Message ================================== [{'text': 'Good point, let me check availability for some of those recommended Basel/Swiss excursions and activities during your stay from May 8th to 15th:', 'type': 'text'}, {'id': 'toolu_01GjChRNrPMhtrrFquKeGsoa', 'input': {'keywords': 'lucerne day trip, swiss alps tour, basel walking tour, alsace wine tour', 'location': 'basel'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01GjChRNrPMhtrrFquKeGsoa) Call ID: toolu_01GjChRNrPMhtrrFquKeGsoa Args: keywords: lucerne day trip, swiss alps tour, basel walking tour, alsace wine tour location: basel ================================= Tool Message ================================= Name: search_trip_recommendations [] ================================== Ai Message ================================== Unfortunately it does not look like my searches are returning any bookable tours or excursions in the Basel area for those date ranges. The database seems to be lacking comprehensive options. As an alternative, let me suggest just keeping your schedule flexible during your stay. With your rental car, you can easily do self-guided day trips to places like: - Lucerne (1.5 hour drive) - Bern (1 hour drive) - Zurich (1 hour drive) - Rhine Falls (45 min drive) - Alsace, France (1 hour drive) And in Basel itself, you can explore at your own pace hitting top sights like: - Basel Munster cathedral - Old Town - Basel Paper Mill Museum - Rhine river promenades There are also several highly-rated free walking tour companies that operate daily in Basel you could join. Rather than pre-booking rigid excursions, having the rental car will give you maximum flexibility to pick and choose what you want to do day-to-day based on your interests and the weather. Let me know if you'd still like me to continue searching for pre-bookable tours, or if you're okay winging it and using the rental car to explore Basel and do day trips during your week there. ================================ Human Message ================================= interesting - i like the museums, what options are there? ================================== Ai Message ================================== [{'text': 'Good call on wanting to check out some museums during your stay in Basel. The city and surrounding area has some excellent options. Let me look into recommended museums and their availability during your dates:', 'type': 'text'}, {'id': 'toolu_01ArzS6YZYj9sqHCpjApSkmj', 'input': {'keywords': 'basel museums art exhibits', 'location': 'basel'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01ArzS6YZYj9sqHCpjApSkmj) Call ID: toolu_01ArzS6YZYj9sqHCpjApSkmj Args: keywords: basel museums art exhibits location: basel ================================= Tool Message ================================= Name: search_trip_recommendations [] ================================== Ai Message ================================== [{'text': "Hmm it doesn't seem to be returning any bookable museum exhibitions or tours in the trip recommendations for Basel specifically. Let me try a broader search:", 'type': 'text'}, {'id': 'toolu_01GTEiuDbmSjvHK1cHTepySD', 'input': {'keywords': 'switzerland museums art exhibits'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01GTEiuDbmSjvHK1cHTepySD) Call ID: toolu_01GTEiuDbmSjvHK1cHTepySD Args: keywords: switzerland museums art exhibits ================================= Tool Message ================================= Name: search_trip_recommendations [] ================================== Ai Message ================================== Unfortunately I'm still not getting any hits on pre-bookable museum tours or exhibits for the Switzerland/Basel area during your dates. However, from my research, here are some of the top museums I would recommend checking out: In Basel: - Kunstmuseum Basel - This is one of the largest and best art museums in Switzerland with excellent collections of paintings, sculptures, and drawings. - Fondation Beyeler - Fantastic modern/contemporary art museum with works by Monet, Warhol, Bacon and more. A bit outside the city center. - Basel Paper Mill Museum - Unique museum tracing the history of paper and paper-making. - Spielzeug Welten Museum - Fun toy and doll museum for kids and adults alike. Day Trips: - Albertina Museum (Zurich) - Impressive collections of modern art and photography - Sammlung Rosengart (Lucerne) - Housing works by Picasso, Cézanne, Klee and more - Olympic Museum (Lausanne) Since I couldn't find any pre-booked options, I'd recommend just planning to visit whichever museums pique your interest most once you're in Basel, using your rental car to get around. Most are open daily with ticket purchases available on-site. Let me know if you need any other museum recommendations! ================================ Human Message ================================= OK great pick one and book it for my second day there. ================================== Ai Message ================================== Sure, let's book an museum visit for your second day in Basel, which will be Wednesday, May 9th. Based on the excellent museum options you have in Basel itself, I'd recommend visiting the acclaimed Kunstmuseum Basel, one of the largest and most impressive art museums in Switzerland. While I couldn't find a way to pre-book tickets or tours through this system, the Kunstmuseum is open daily, and we can plan for you to purchase tickets directly there on May 9th. Here are some highlights of the Kunstmuseum Basel that make it a great option: - It houses the largest and most significant public art collection in the entire country - The collection spans from the 15th century up through contemporary art - Notable works by Holbein, Witz, Cranach, Böcklin, Cézanne, Gauguin, Monet, Picasso and more - The main building was designed by Christ & Gantenbein and has received architectural awards - They have excellent audio guide tours available in multiple languages - The museum is conveniently located in the city center, about a 10 minute walk from your hotel My recommendation would be to plan to arrive at the Kunstmuseum Basel around 10am on Wednesday, May 9th after breakfast. This will allow you to purchase tickets and take your time exploring their impeccable collections and audio tours. Let me know if you'd like to book the Kunstmuseum for the morning of May 9th, or if you had another museum ... (truncated)
第一部分回顾¶
我们的简单助手还不错!它能够对所有问题做出合理的响应,快速地进行上下文内响应,并成功地执行了我们所有的任务。您可以 (查看 LangSmith 跟踪示例)[https://smith.langchain.com/public/f9e77b80-80ec-4837-98a8-254415cb49a1/r/26146720-d3f9-44b6-9bb9-9158cde61f9d],以更好地了解 LLM 在上述交互过程中是如何被提示的。
如果这是一个简单的问答机器人,我们可能对上述结果感到满意。由于我们的客户支持机器人正在代表用户采取行动,因此它在上面的某些行为有些令人担忧
- 当我们专注于住宿时,助手预订了一辆汽车,然后不得不取消并重新预订:糟糕!用户应该在预订之前拥有最终决定权,以避免出现不需要的费用。
- 助手难以搜索推荐。我们可以通过添加更多详细的说明和使用工具的示例来改进这一点,但这对于每个工具来说都可能导致提示过大,并且代理不堪重负。
- 助手必须进行显式搜索才能获取用户的相关信息。我们可以通过立即获取用户的相关旅行详细信息来节省大量时间,这样助手可以直接进行响应。
在下一节中,我们将解决上述问题中的前两个问题。
from typing import Annotated
from langchain_anthropic import ChatAnthropic
from langchain_community.tools.tavily_search import TavilySearchResults
from langchain_core.prompts import ChatPromptTemplate
from langchain_core.runnables import Runnable, RunnableConfig
from typing_extensions import TypedDict
from langgraph.graph.message import AnyMessage, add_messages
class State(TypedDict):
messages: Annotated[list[AnyMessage], add_messages]
user_info: str
class Assistant:
def __init__(self, runnable: Runnable):
self.runnable = runnable
def __call__(self, state: State, config: RunnableConfig):
while True:
result = self.runnable.invoke(state)
# If the LLM happens to return an empty response, we will re-prompt it
# for an actual response.
if not result.tool_calls and (
not result.content
or isinstance(result.content, list)
and not result.content[0].get("text")
):
messages = state["messages"] + [("user", "Respond with a real output.")]
state = {**state, "messages": messages}
else:
break
return {"messages": result}
# Haiku is faster and cheaper, but less accurate
# llm = ChatAnthropic(model="claude-3-haiku-20240307")
llm = ChatAnthropic(model="claude-3-sonnet-20240229", temperature=1)
# You could also use OpenAI or another model, though you will likely have
# to adapt the prompts
# from langchain_openai import ChatOpenAI
# llm = ChatOpenAI(model="gpt-4-turbo-preview")
assistant_prompt = ChatPromptTemplate.from_messages(
[
(
"system",
"You are a helpful customer support assistant for Swiss Airlines. "
" Use the provided tools to search for flights, company policies, and other information to assist the user's queries. "
" When searching, be persistent. Expand your query bounds if the first search returns no results. "
" If a search comes up empty, expand your search before giving up."
"\n\nCurrent user:\n<User>\n{user_info}\n</User>"
"\nCurrent time: {time}.",
),
("placeholder", "{messages}"),
]
).partial(time=datetime.now())
part_2_tools = [
TavilySearchResults(max_results=1),
fetch_user_flight_information,
search_flights,
lookup_policy,
update_ticket_to_new_flight,
cancel_ticket,
search_car_rentals,
book_car_rental,
update_car_rental,
cancel_car_rental,
search_hotels,
book_hotel,
update_hotel,
cancel_hotel,
search_trip_recommendations,
book_excursion,
update_excursion,
cancel_excursion,
]
part_2_assistant_runnable = assistant_prompt | llm.bind_tools(part_2_tools)
from langgraph.checkpoint.memory import MemorySaver
from langgraph.graph import StateGraph
from langgraph.prebuilt import tools_condition
builder = StateGraph(State)
def user_info(state: State):
return {"user_info": fetch_user_flight_information.invoke({})}
# NEW: The fetch_user_info node runs first, meaning our assistant can see the user's flight information without
# having to take an action
builder.add_node("fetch_user_info", user_info)
builder.add_edge(START, "fetch_user_info")
builder.add_node("assistant", Assistant(part_2_assistant_runnable))
builder.add_node("tools", create_tool_node_with_fallback(part_2_tools))
builder.add_edge("fetch_user_info", "assistant")
builder.add_conditional_edges(
"assistant",
tools_condition,
)
builder.add_edge("tools", "assistant")
memory = MemorySaver()
part_2_graph = builder.compile(
checkpointer=memory,
# NEW: The graph will always halt before executing the "tools" node.
# The user can approve or reject (or even alter the request) before
# the assistant continues
interrupt_before=["tools"],
)
from IPython.display import Image, display
try:
display(Image(part_2_graph.get_graph(xray=True).draw_mermaid_png()))
except Exception:
# This requires some extra dependencies and is optional
pass
示例对话¶
现在是时候试用我们新修订的聊天机器人了! 让我们在以下对话回合列表中运行它。
import shutil
import uuid
# Update with the backup file so we can restart from the original place in each section
db = update_dates(db)
thread_id = str(uuid.uuid4())
config = {
"configurable": {
# The passenger_id is used in our flight tools to
# fetch the user's flight information
"passenger_id": "3442 587242",
# Checkpoints are accessed by thread_id
"thread_id": thread_id,
}
}
_printed = set()
# We can reuse the tutorial questions from part 1 to see how it does.
for question in tutorial_questions:
events = part_2_graph.stream(
{"messages": ("user", question)}, config, stream_mode="values"
)
for event in events:
_print_event(event, _printed)
snapshot = part_2_graph.get_state(config)
while snapshot.next:
# We have an interrupt! The agent is trying to use a tool, and the user can approve or deny it
# Note: This code is all outside of your graph. Typically, you would stream the output to a UI.
# Then, you would have the frontend trigger a new run via an API call when the user has provided input.
user_input = input(
"Do you approve of the above actions? Type 'y' to continue;"
" otherwise, explain your requested changed.\n\n"
)
if user_input.strip() == "y":
# Just continue
result = part_2_graph.invoke(
None,
config,
)
else:
# Satisfy the tool invocation by
# providing instructions on the requested changes / change of mind
result = part_2_graph.invoke(
{
"messages": [
ToolMessage(
tool_call_id=event["messages"][-1].tool_calls[0]["id"],
content=f"API call denied by user. Reasoning: '{user_input}'. Continue assisting, accounting for the user's input.",
)
]
},
config,
)
snapshot = part_2_graph.get_state(config)
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= The next available option is great ================================== Ai Message ================================== [{'text': "Got it, let's update your ticket to the next available Swiss Air flight from Paris (CDG) to Basel (BSL) next week.\n\nBased on the search results, the next available flight after your originally scheduled one is:\n\nFlight No: LX0112\nDeparture: 2024-05-01 20:37 (CDG) \nArrival: 2024-05-01 22:07 (BSL)\nFlight ID: 19233\n\nLet me confirm the policy allows updating to this new flight date and time with your Economy Flex ticket.", 'type': 'text'}, {'id': 'toolu_01YBwigKSeqeELNRa66B8iST', 'input': {'query': 'changing economy flex ticket to different date'}, 'name': 'lookup_policy', 'type': 'tool_use'}] Tool Calls: lookup_policy (toolu_01YBwigKSeqeELNRa66B8iST) Call ID: toolu_01YBwigKSeqeELNRa66B8iST Args: query: changing economy flex ticket to different date
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= what about lodging and transportation? ================================== Ai Message ================================== [{'text': 'Sure, let me help you with arranging lodging and transportation for your updated travel dates in Basel next week.\n\nFor hotels, we can search and book accommodations during your stay:', 'type': 'text'}, {'id': 'toolu_01PBJ6rZ2P9tvVLWPt5Nrck7', 'input': {'checkin_date': '2024-05-01', 'checkout_date': '2024-05-02', 'location': 'Basel'}, 'name': 'search_hotels', 'type': 'tool_use'}] Tool Calls: search_hotels (toolu_01PBJ6rZ2P9tvVLWPt5Nrck7) Call ID: toolu_01PBJ6rZ2P9tvVLWPt5Nrck7 Args: checkin_date: 2024-05-01 checkout_date: 2024-05-02 location: Basel
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= Yeah i think i'd like an affordable hotel for my week-long stay (7 days). And I'll want to rent a car. ================================== Ai Message ================================== [{'text': 'Got it, let me find an affordable hotel option in Basel for your full 7-night stay from May 1st to May 8th, as well as book a rental car for that week.\n\nHotels:', 'type': 'text'}, {'id': 'toolu_01LxFFfzABYA5C2XeAHBdPoj', 'input': {'checkin_date': '2024-05-01', 'checkout_date': '2024-05-08', 'location': 'Basel', 'price_tier': 'Midscale'}, 'name': 'search_hotels', 'type': 'tool_use'}] Tool Calls: search_hotels (toolu_01LxFFfzABYA5C2XeAHBdPoj) Call ID: toolu_01LxFFfzABYA5C2XeAHBdPoj Args: checkin_date: 2024-05-01 checkout_date: 2024-05-08 location: Basel price_tier: Midscale
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= OK could you place a reservation for your recommended hotel? It sounds nice. ================================== Ai Message ================================== [{'text': "Absolutely, let's go ahead and book the Holiday Inn Basel for your 7-night stay from May 1st to May 8th.", 'type': 'text'}, {'id': 'toolu_01LpFKBSD9bZFWdERcdDa2ak', 'input': {'hotel_id': 8}, 'name': 'book_hotel', 'type': 'tool_use'}] Tool Calls: book_hotel (toolu_01LpFKBSD9bZFWdERcdDa2ak) Call ID: toolu_01LpFKBSD9bZFWdERcdDa2ak Args: hotel_id: 8
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= yes go ahead and book anything that's moderate expense and has availability. ================================== Ai Message ================================== [{'text': 'Sure, I can look into booking some moderate expense activities and excursions to round out your stay in Basel next week. Let me search for some recommendations:', 'type': 'text'}, {'id': 'toolu_018ZyVMrhFC53k2AoeB9k9ky', 'input': {'location': 'Basel'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_018ZyVMrhFC53k2AoeB9k9ky) Call ID: toolu_018ZyVMrhFC53k2AoeB9k9ky Args: location: Basel
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= Now for a car, what are my options? ================================== Ai Message ================================== [{'text': "Sure, let's take another look at the rental car options for your 7-night stay in Basel from May 1st to May 8th.", 'type': 'text'}, {'id': 'toolu_01Kvt46tqAZKbE1Y4qAUYvPD', 'input': {'end_date': '2024-05-08', 'location': 'Basel', 'start_date': '2024-05-01'}, 'name': 'search_car_rentals', 'type': 'tool_use'}] Tool Calls: search_car_rentals (toolu_01Kvt46tqAZKbE1Y4qAUYvPD) Call ID: toolu_01Kvt46tqAZKbE1Y4qAUYvPD Args: end_date: 2024-05-08 location: Basel start_date: 2024-05-01
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= Awesome let's just get the cheapest option. Go ahead and book for 7 days ================================== Ai Message ================================== [{'text': "Sounds good, let's stick with the most affordable rental car option for your 7 day stay in Basel. \n\nI had previously booked the economy rental from Europcar for the dates of May 1st to May 8th. Here are the details:", 'type': 'text'}, {'id': 'toolu_01G5rH9LF9nmcz2C6JCUVfSf', 'input': {'rental_id': 1}, 'name': 'book_car_rental', 'type': 'tool_use'}] Tool Calls: book_car_rental (toolu_01G5rH9LF9nmcz2C6JCUVfSf) Call ID: toolu_01G5rH9LF9nmcz2C6JCUVfSf Args: rental_id: 1
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= Cool so now what recommendations do you have on excursions? ================================== Ai Message ================================== [{'text': 'Great, let me provide some moderate expense excursion and activity recommendations to fill out your itinerary for your week-long stay in Basel:', 'type': 'text'}, {'id': 'toolu_012iNuX9sMM9txeBSnjM7caz', 'input': {'keywords': 'basel, day trips', 'location': 'Basel'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_012iNuX9sMM9txeBSnjM7caz) Call ID: toolu_012iNuX9sMM9txeBSnjM7caz Args: keywords: basel, day trips location: Basel
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= Are they available while I'm there? ================================== Ai Message ================================== [{'text': 'Good point, let me verify availability for those recommended excursions during your stay in Basel from May 1st to May 8th.', 'type': 'text'}, {'id': 'toolu_019wuQZVgGoNPcJDofm2zETY', 'input': {'location': 'Basel'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_019wuQZVgGoNPcJDofm2zETY) Call ID: toolu_019wuQZVgGoNPcJDofm2zETY Args: location: Basel
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= interesting - i like the museums, what options are there? OK great pick one and book it for my second day there. ================================== Ai Message ================================== [{'text': "Sounds good, let's book the Kunstmuseum Basel art museum for your second day in the city on May 2nd.", 'type': 'text'}, {'id': 'toolu_01F4EQx4PFJDcdHRFgSSVdEf', 'input': {'recommendation_id': 2}, 'name': 'book_excursion', 'type': 'tool_use'}] Tool Calls: book_excursion (toolu_01F4EQx4PFJDcdHRFgSSVdEf) Call ID: toolu_01F4EQx4PFJDcdHRFgSSVdEf Args: recommendation_id: 2
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
第 2 部分回顾¶
现在我们的助手能够节省一步来响应我们的航班详细信息。 我们还完全控制了哪些操作已执行。 所有这些都是使用 LangGraph 的 interrupts
和 checkpointers
完成的。 中断会暂停图表执行,其状态使用您配置的检查点安全地持久化。 然后,用户可以随时使用正确的配置运行它,从而启动它。
查看 LangSmith 跟踪示例 以更好地了解图表如何运行。 注意 从此跟踪 中,您通常通过使用 (None, config)
调用图表来恢复流程。 状态从检查点加载,就像它从未被中断一样。
此图表运行得相当好! 我们并没有真正需要参与每个助手操作,不过……
在下一节中,我们将重新组织图表,以便我们只可以在真正写入数据库的“敏感”操作上中断。
from typing import Annotated
from langchain_anthropic import ChatAnthropic
from langchain_community.tools.tavily_search import TavilySearchResults
from langchain_core.prompts import ChatPromptTemplate
from langchain_core.runnables import Runnable, RunnableConfig
from typing_extensions import TypedDict
from langgraph.graph.message import AnyMessage, add_messages
class State(TypedDict):
messages: Annotated[list[AnyMessage], add_messages]
user_info: str
class Assistant:
def __init__(self, runnable: Runnable):
self.runnable = runnable
def __call__(self, state: State, config: RunnableConfig):
while True:
result = self.runnable.invoke(state)
# If the LLM happens to return an empty response, we will re-prompt it
# for an actual response.
if not result.tool_calls and (
not result.content
or isinstance(result.content, list)
and not result.content[0].get("text")
):
messages = state["messages"] + [("user", "Respond with a real output.")]
state = {**state, "messages": messages}
else:
break
return {"messages": result}
# Haiku is faster and cheaper, but less accurate
# llm = ChatAnthropic(model="claude-3-haiku-20240307")
llm = ChatAnthropic(model="claude-3-sonnet-20240229", temperature=1)
# You can update the LLMs, though you may need to update the prompts
# from langchain_openai import ChatOpenAI
# llm = ChatOpenAI(model="gpt-4-turbo-preview")
assistant_prompt = ChatPromptTemplate.from_messages(
[
(
"system",
"You are a helpful customer support assistant for Swiss Airlines. "
" Use the provided tools to search for flights, company policies, and other information to assist the user's queries. "
" When searching, be persistent. Expand your query bounds if the first search returns no results. "
" If a search comes up empty, expand your search before giving up."
"\n\nCurrent user:\n<User>\n{user_info}\n</User>"
"\nCurrent time: {time}.",
),
("placeholder", "{messages}"),
]
).partial(time=datetime.now())
# "Read"-only tools (such as retrievers) don't need a user confirmation to use
part_3_safe_tools = [
TavilySearchResults(max_results=1),
fetch_user_flight_information,
search_flights,
lookup_policy,
search_car_rentals,
search_hotels,
search_trip_recommendations,
]
# These tools all change the user's reservations.
# The user has the right to control what decisions are made
part_3_sensitive_tools = [
update_ticket_to_new_flight,
cancel_ticket,
book_car_rental,
update_car_rental,
cancel_car_rental,
book_hotel,
update_hotel,
cancel_hotel,
book_excursion,
update_excursion,
cancel_excursion,
]
sensitive_tool_names = {t.name for t in part_3_sensitive_tools}
# Our LLM doesn't have to know which nodes it has to route to. In its 'mind', it's just invoking functions.
part_3_assistant_runnable = assistant_prompt | llm.bind_tools(
part_3_safe_tools + part_3_sensitive_tools
)
定义图¶
现在,创建图。 我们的图表几乎与 part 2 相同,除了我们将工具拆分为 2 个独立的节点。 我们只会在真正更改用户预订的工具之前中断。
from typing import Literal
from langgraph.checkpoint.memory import MemorySaver
from langgraph.graph import StateGraph
from langgraph.prebuilt import tools_condition
builder = StateGraph(State)
def user_info(state: State):
return {"user_info": fetch_user_flight_information.invoke({})}
# NEW: The fetch_user_info node runs first, meaning our assistant can see the user's flight information without
# having to take an action
builder.add_node("fetch_user_info", user_info)
builder.add_edge(START, "fetch_user_info")
builder.add_node("assistant", Assistant(part_3_assistant_runnable))
builder.add_node("safe_tools", create_tool_node_with_fallback(part_3_safe_tools))
builder.add_node(
"sensitive_tools", create_tool_node_with_fallback(part_3_sensitive_tools)
)
# Define logic
builder.add_edge("fetch_user_info", "assistant")
def route_tools(state: State):
next_node = tools_condition(state)
# If no tools are invoked, return to the user
if next_node == END:
return END
ai_message = state["messages"][-1]
# This assumes single tool calls. To handle parallel tool calling, you'd want to
# use an ANY condition
first_tool_call = ai_message.tool_calls[0]
if first_tool_call["name"] in sensitive_tool_names:
return "sensitive_tools"
return "safe_tools"
builder.add_conditional_edges(
"assistant", route_tools, ["safe_tools", "sensitive_tools", END]
)
builder.add_edge("safe_tools", "assistant")
builder.add_edge("sensitive_tools", "assistant")
memory = MemorySaver()
part_3_graph = builder.compile(
checkpointer=memory,
# NEW: The graph will always halt before executing the "tools" node.
# The user can approve or reject (or even alter the request) before
# the assistant continues
interrupt_before=["sensitive_tools"],
)
from IPython.display import Image, display
try:
display(Image(part_3_graph.get_graph(xray=True).draw_mermaid_png()))
except Exception:
# This requires some extra dependencies and is optional
pass
示例对话¶
现在是时候试用我们新修订的聊天机器人了! 让我们在以下对话回合列表中运行它。 这次,我们将有更少的确认。
import shutil
import uuid
# Update with the backup file so we can restart from the original place in each section
db = update_dates(db)
thread_id = str(uuid.uuid4())
config = {
"configurable": {
# The passenger_id is used in our flight tools to
# fetch the user's flight information
"passenger_id": "3442 587242",
# Checkpoints are accessed by thread_id
"thread_id": thread_id,
}
}
tutorial_questions = [
"Hi there, what time is my flight?",
"Am i allowed to update my flight to something sooner? I want to leave later today.",
"Update my flight to sometime next week then",
"The next available option is great",
"what about lodging and transportation?",
"Yeah i think i'd like an affordable hotel for my week-long stay (7 days). And I'll want to rent a car.",
"OK could you place a reservation for your recommended hotel? It sounds nice.",
"yes go ahead and book anything that's moderate expense and has availability.",
"Now for a car, what are my options?",
"Awesome let's just get the cheapest option. Go ahead and book for 7 days",
"Cool so now what recommendations do you have on excursions?",
"Are they available while I'm there?",
"interesting - i like the museums, what options are there? ",
"OK great pick one and book it for my second day there.",
]
_printed = set()
# We can reuse the tutorial questions from part 1 to see how it does.
for question in tutorial_questions:
events = part_3_graph.stream(
{"messages": ("user", question)}, config, stream_mode="values"
)
for event in events:
_print_event(event, _printed)
snapshot = part_3_graph.get_state(config)
while snapshot.next:
# We have an interrupt! The agent is trying to use a tool, and the user can approve or deny it
# Note: This code is all outside of your graph. Typically, you would stream the output to a UI.
# Then, you would have the frontend trigger a new run via an API call when the user has provided input.
user_input = input(
"Do you approve of the above actions? Type 'y' to continue;"
" otherwise, explain your requested changed.\n\n"
)
if user_input.strip() == "y":
# Just continue
result = part_3_graph.invoke(
None,
config,
)
else:
# Satisfy the tool invocation by
# providing instructions on the requested changes / change of mind
result = part_3_graph.invoke(
{
"messages": [
ToolMessage(
tool_call_id=event["messages"][-1].tool_calls[0]["id"],
content=f"API call denied by user. Reasoning: '{user_input}'. Continue assisting, accounting for the user's input.",
)
]
},
config,
)
snapshot = part_3_graph.get_state(config)
================================ Human Message ================================= OK could you place a reservation for your recommended hotel? It sounds nice. ================================== Ai Message ================================== [{'text': "Sure, I'd be happy to book the Hilton Basel hotel for your stay since it seems like you're interested in that luxury option.\n\nJust to confirm the details:\n\nHotel: Hilton Basel\nLocation: Basel, Switzerland \nCheck-in: May 2nd, 2024\nCheck-out: May 9th, 2024 \nTotal Nights: 7\n\nThe Hilton Basel is a 5-star luxury hotel located right on the River Rhine. It has an indoor pool, spa, fitness center and multiple dining options on site.", 'type': 'text'}, {'id': 'toolu_01P4J1WqwRTTdY9LTumMCewh', 'input': {'hotel_id': 1}, 'name': 'book_hotel', 'type': 'tool_use'}] Tool Calls: book_hotel (toolu_01P4J1WqwRTTdY9LTumMCewh) Call ID: toolu_01P4J1WqwRTTdY9LTumMCewh Args: hotel_id: 1
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= yes go ahead and book anything that's moderate expense and has availability. ================================== Ai Message ================================== [{'text': "Got it, no problem. For your upcoming trip to Basel, I'll aim for moderately priced but good quality options that are available for your dates. \n\nLet me revise the hotel and rental car bookings:\n\nHotel:", 'type': 'text'}, {'id': 'toolu_01Rj5vmxjSztKxKimH7VYEoc', 'input': {'checkin_date': '2024-05-02', 'checkout_date': '2024-05-09', 'location': 'Basel', 'price_tier': 'Upscale'}, 'name': 'search_hotels', 'type': 'tool_use'}] Tool Calls: search_hotels (toolu_01Rj5vmxjSztKxKimH7VYEoc) Call ID: toolu_01Rj5vmxjSztKxKimH7VYEoc Args: checkin_date: 2024-05-02 checkout_date: 2024-05-09 location: Basel price_tier: Upscale ================================= Tool Message ================================= Name: search_hotels [{"id": 1, "name": "Hilton Basel", "location": "Basel", "price_tier": "Luxury", "checkin_date": "2024-04-22", "checkout_date": "2024-04-20", "booked": 1}, {"id": 3, "name": "Hyatt Regency Basel", "location": "Basel", "price_tier": "Upper Upscale", "checkin_date": "2024-04-02", "checkout_date": "2024-04-20", "booked": 0}, {"id": 8, "name": "Holiday Inn Basel", "location": "Basel", "price_tier": "Upper Midscale", "checkin_date": "2024-04-24", "checkout_date": "2024-04-09", "booked": 1}] ================================== Ai Message ================================== [{'text': 'The Hyatt Regency Basel looks like a good upscale, yet still moderately priced option:', 'type': 'text'}, {'id': 'toolu_01QJHJDcHUczvv1nTzWL57kd', 'input': {'hotel_id': 3}, 'name': 'book_hotel', 'type': 'tool_use'}] Tool Calls: book_hotel (toolu_01QJHJDcHUczvv1nTzWL57kd) Call ID: toolu_01QJHJDcHUczvv1nTzWL57kd Args: hotel_id: 3
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= Now for a car, what are my options? ================================== Ai Message ================================== [{'text': 'Sure, let me search for car rental options in Basel for your dates of May 2nd to May 9th:', 'type': 'text'}, {'id': 'toolu_01KRkZuw1z7BxChERpVuGVZB', 'input': {'end_date': '2024-05-09', 'location': 'Basel', 'start_date': '2024-05-02'}, 'name': 'search_car_rentals', 'type': 'tool_use'}] Tool Calls: search_car_rentals (toolu_01KRkZuw1z7BxChERpVuGVZB) Call ID: toolu_01KRkZuw1z7BxChERpVuGVZB Args: end_date: 2024-05-09 location: Basel start_date: 2024-05-02 ================================= Tool Message ================================= Name: search_car_rentals [{"id": 1, "name": "Europcar", "location": "Basel", "price_tier": "Economy", "start_date": "2024-04-14", "end_date": "2024-04-11", "booked": 1}, {"id": 2, "name": "Avis", "location": "Basel", "price_tier": "Luxury", "start_date": "2024-04-10", "end_date": "2024-04-20", "booked": 0}, {"id": 7, "name": "Enterprise", "location": "Basel", "price_tier": "Premium", "start_date": "2024-04-22", "end_date": "2024-04-20", "booked": 0}, {"id": 9, "name": "Thrifty", "location": "Basel", "price_tier": "Midsize", "start_date": "2024-04-17", "end_date": "2024-04-26", "booked": 0}] ================================== Ai Message ================================== Based on the search results, here are your car rental options in Basel for those dates: Economy: - Europcar (previously booked) Midsize: - Thrifty Premium: - Enterprise Luxury: - Avis Since you mentioned looking for moderate options, either the Midsize rental with Thrifty or the Premium rental with Enterprise could be good middle-ground choices in terms of price and vehicle class. Let me know if you need any other details on vehicle types, pricing information, or if you'd like me to book one of those rental options for your trip. ================================ Human Message ================================= Awesome let's just get the cheapest option. Go ahead and book for 7 days ================================== Ai Message ================================== [{'text': "Sure, let's book the cheapest rental car option available for your 7 day stay in Basel from May 2nd to May 9th.", 'type': 'text'}, {'id': 'toolu_01VPFtRDMwb1BWodMSLuXDsr', 'input': {'end_date': '2024-05-09', 'location': 'Basel', 'price_tier': 'Economy', 'start_date': '2024-05-02'}, 'name': 'search_car_rentals', 'type': 'tool_use'}] Tool Calls: search_car_rentals (toolu_01VPFtRDMwb1BWodMSLuXDsr) Call ID: toolu_01VPFtRDMwb1BWodMSLuXDsr Args: end_date: 2024-05-09 location: Basel price_tier: Economy start_date: 2024-05-02 ================================= Tool Message ================================= Name: search_car_rentals [{"id": 1, "name": "Europcar", "location": "Basel", "price_tier": "Economy", "start_date": "2024-04-14", "end_date": "2024-04-11", "booked": 1}, {"id": 2, "name": "Avis", "location": "Basel", "price_tier": "Luxury", "start_date": "2024-04-10", "end_date": "2024-04-20", "booked": 0}, {"id": 7, "name": "Enterprise", "location": "Basel", "price_tier": "Premium", "start_date": "2024-04-22", "end_date": "2024-04-20", "booked": 0}, {"id": 9, "name": "Thrifty", "location": "Basel", "price_tier": "Midsize", "start_date": "2024-04-17", "end_date": "2024-04-26", "booked": 0}] ================================== Ai Message ================================== [{'text': 'The cheapest available option is the economy class rental with Europcar.', 'type': 'text'}, {'id': 'toolu_01NczhWtTH5TtoZ7RvJAPS11', 'input': {'rental_id': 1}, 'name': 'book_car_rental', 'type': 'tool_use'}] Tool Calls: book_car_rental (toolu_01NczhWtTH5TtoZ7RvJAPS11) Call ID: toolu_01NczhWtTH5TtoZ7RvJAPS11 Args: rental_id: 1
Do you approve of the above actions? Type 'y' to continue; otherwise, explain your requested changed. y
================================ Human Message ================================= Cool so now what recommendations do you have on excursions? ================================== Ai Message ================================== [{'text': 'Great, let me look into some recommended excursions and activities to do during your week-long stay in Basel:', 'type': 'text'}, {'id': 'toolu_01CdRKsURqjvbTtLyBMQcQtM', 'input': {'location': 'Basel'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01CdRKsURqjvbTtLyBMQcQtM) Call ID: toolu_01CdRKsURqjvbTtLyBMQcQtM Args: location: Basel ================================= Tool Message ================================= Name: search_trip_recommendations [{"id": 1, "name": "Basel Minster", "location": "Basel", "keywords": "landmark, history", "details": "Visit the historic Basel Minster, a beautiful Gothic cathedral.", "booked": 0}, {"id": 2, "name": "Kunstmuseum Basel", "location": "Basel", "keywords": "art, museum", "details": "Explore the extensive art collection at the Kunstmuseum Basel.", "booked": 0}, {"id": 8, "name": "Basel Zoo", "location": "Basel", "keywords": "wildlife, zoo", "details": "Spend a day exploring the diverse animal exhibits at Basel Zoo.", "booked": 0}] ================================== Ai Message ================================== Here are some top recommendations for things to do in Basel: 1. Basel Minster - This Gothic cathedral is a major landmark and architectural highlight of the city. You can explore the interior and climb to the top for panoramic views. 2. Kunstmuseum Basel - One of the largest and most important museums in Switzerland, housing an impressive art collection from the 15th century to the present. 3. Basel Zoo - A great family-friendly activity, the Basel Zoo has exhibits with over 6,000 animals and 600 species. Some other potential options I could look into are day trips into nearby areas of Switzerland or France, guided city tours, museum passes, river cruises along the Rhine, or culinary experiences. Let me know if any of those Basel recommendations pique your interest or if you'd like me to search for other types of activities! I'm happy to provide more details as well. ================================ Human Message ================================= Are they available while I'm there? ================================== Ai Message ================================== [{'text': 'Good call to check availability for those recommended Basel activities during your specific travel dates. Let me look into that:', 'type': 'text'}, {'id': 'toolu_01UzDAdDTvDWz1HQnewcNPho', 'input': {'location': 'Basel'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01UzDAdDTvDWz1HQnewcNPho) Call ID: toolu_01UzDAdDTvDWz1HQnewcNPho Args: location: Basel ================================= Tool Message ================================= Name: search_trip_recommendations [{"id": 1, "name": "Basel Minster", "location": "Basel", "keywords": "landmark, history", "details": "Visit the historic Basel Minster, a beautiful Gothic cathedral.", "booked": 0}, {"id": 2, "name": "Kunstmuseum Basel", "location": "Basel", "keywords": "art, museum", "details": "Explore the extensive art collection at the Kunstmuseum Basel.", "booked": 0}, {"id": 8, "name": "Basel Zoo", "location": "Basel", "keywords": "wildlife, zoo", "details": "Spend a day exploring the diverse animal exhibits at Basel Zoo.", "booked": 0}] ================================== Ai Message ================================== [{'text': 'The Basel Minster, Kunstmuseum Basel art museum, and Basel Zoo all appear to be available general attractions during your dates of May 2nd - May 9th in Basel.\n\nTo double check potential closures or guide availability, let me consult the policies:', 'type': 'text'}, {'id': 'toolu_011e7DtWGwQiU3AnntgCMc9r', 'input': {'query': 'basel attraction closures and hours'}, 'name': 'lookup_policy', 'type': 'tool_use'}] Tool Calls: lookup_policy (toolu_011e7DtWGwQiU3AnntgCMc9r) Call ID: toolu_011e7DtWGwQiU3AnntgCMc9r Args: query: basel attraction closures and hours ================================= Tool Message ================================= Name: lookup_policy ## Booking and Cancellation 1. How can I change my booking? * The ticket number must start with 724 (SWISS ticket no./plate). * The ticket was not paid for by barter or voucher (there are exceptions to voucher payments; if the ticket was paid for in full by voucher, then it may be possible to rebook online under certain circumstances. If it is not possible to rebook online because of the payment method, then you will be informed accordingly during the rebooking process). * There must be an active flight booking for your ticket. It is not possible to rebook open tickets or tickets without the corresponding flight segments online at the moment. * It is currently only possible to rebook outbound (one-way) tickets or return tickets with single flight routes (point-to-point). 2. Which tickets/bookings cannot be rebooked online currently? * Bookings containing flight segments with other airlines * Bookings containing reservations, where a ticket has not yet been issued * Bookings with several valid tickets for the same person and route * Tickets with a status other than O (open) (A) * Bookings with segments with a status other than OK (e.g. containing flight segments with the status Waitlist) (HK|RR) * Tickets that do not display the tariff calculation (IT tickets) * Bookings that contain special services (e.g. transportation of animals/transportation of medica ... (truncated) ================================== Ai Message ================================== The company policies don't mention any specific closures or restricted hours for the major Basel attractions like the Minster cathedral, Kunstmuseum art museum or the zoo during early May. These seem to be year-round attractions that should be open and available to visit during your dates of May 2nd through 9th in Basel. The Basel Minster and museums may have slightly reduced hours on certain days, but barring any temporary closures, you should be able to visit and explore them while you're there. Let me know if you'd like any additional details on hours, admission fees, guided tours etc. for booking purposes. Or if you'd prefer to look into other excursion options in the Basel region during your stay. I'm happy to provide more thorough recommendations! ================================ Human Message ================================= interesting - i like the museums, what options are there? ================================== Ai Message ================================== [{'text': 'Sure, let me look into some of the top museum options in Basel that could be good to visit during your stay:', 'type': 'text'}, {'id': 'toolu_01A39iRoJxQwSmtPiGq6SFcZ', 'input': {'keywords': 'museum', 'location': 'Basel'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01A39iRoJxQwSmtPiGq6SFcZ) Call ID: toolu_01A39iRoJxQwSmtPiGq6SFcZ Args: keywords: museum location: Basel ================================= Tool Message ================================= Name: search_trip_recommendations [{"id": 2, "name": "Kunstmuseum Basel", "location": "Basel", "keywords": "art, museum", "details": "Explore the extensive art collection at the Kunstmuseum Basel.", "booked": 0}] ================================== Ai Message ================================== [{'text': 'The Kunstmuseum Basel, which I mentioned earlier, is definitely one of the top museums to consider. Some key details:\n\n- Kunstmuseum Basel - One of the largest and most important art museums in Switzerland featuring an excellent collection of paintings, drawings, sculptures and installations from the 15th century to present day. Highlights include works by Holbein, Witz, Cranach, Gauguin, Cézanne, Monet, van Gogh and Picasso.\n\nSince that search only returned one museum recommendation, let me expand to get some other options:', 'type': 'text'}, {'id': 'toolu_01626qCHRju7TLJoa5QctFn1', 'input': {'keywords': 'museum, arts, culture', 'location': 'Basel'}, 'name': 'search_trip_recommendations', 'type': 'tool_use'}] Tool Calls: search_trip_recommendations (toolu_01626qCHRju7TLJoa5QctFn1) Call ID: toolu_01626qCHRju7TLJoa5QctFn1 Args: keywords: museum, arts, culture location: Basel ================================= Tool Message ================================= Name: search_trip_recommendations [{"id": 2, "name": "Kunstmuseum Basel", "location": "Basel", "keywords": "art, museum", "details": "Explore the extensive art collection at the Kunstmuseum Basel.", "booked": 0}] ================================== Ai Message ================================== Unfortunately that broader search didn't return any additional museum options in Basel in my database. However, some other top museums I could recommend based on research include: - Basel Paper Mill Museum - Showcases the history of papermaking with working mills and exhibits - Museum of Cultures - Ethnographic museum with artifacts from around the world - Cartoon Museum - Dedicated to comics, caricature and animated films The Kunstmuseum does seem to be the premier art museum, but Basel has several niche museums covering other cultural topics if you want some variety. Let me know if you'd like me to look into tickets, hours, or any other details to plan out visiting a few of these museums during your stay! I'm happy to provide more information. ================================ Human Message ================================= OK great pick one and book it for my second day there. ================================== Ai Message ================================== [{'text': "Sounds good, let's book an excursion for your second day in Basel on May 3rd.\n\nBased on the museum options, the Kunstmuseum Basel does seem like the premier art museum to visit. Let me go ahead and book that:", 'type': 'text'}, {'id': 'toolu_01YLyWZ9WvKDaYm88hg3xZZe', 'input': {'recommendation_id': 2}, 'name': 'book_excursion', 'type': 'tool_use'}] Tool Calls: book_excursion (toolu_01YLyWZ9WvKDaYm88hg3xZZe) Call ID: toolu_01YLyWZ9WvKDaYm88hg3xZZe Args: recommendation_id: 2
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第三部分回顾¶
好多了!我们的代理现在运行良好 - 查看我们最新运行的 LangSmith 跟踪 以检查其工作!您可能对这种设计感到满意。代码是封闭的,并且按预期执行。
这种设计的一个问题是,我们对单个提示施加了很大的压力。如果我们想要添加更多工具,或者每个工具变得更加复杂(更多过滤器,更多约束行为的业务逻辑等),那么工具使用和机器人整体行为可能会开始受到影响。
在下一节中,我们将展示如何通过根据用户的意图路由到专家代理或子图来更好地控制不同的用户体验。
第四部分:专业工作流程¶
在前面的部分中,我们了解了如何使用单个提示和 LLM 处理各种用户意图的“广泛”聊天机器人,可以让我们走得很远。但是,很难用这种方法为已知意图创建 **可预测的良好** 用户体验。
或者,您的图可以检测用户意图并选择适当的工作流程或“技能”来满足用户的需求。每个工作流程都可以专注于其领域,从而实现孤立的改进,而不会降低整体助手的性能。
在本节中,我们将用户体验拆分为单独的子图,形成如下结构
在上图中,每个正方形都封装了一个代理、专注的工作流程。主助手处理用户的初始查询,图根据查询内容路由到相应的“专家”。
状态¶
我们希望跟踪在任何给定时刻哪个子图处于控制状态。虽然我们 *可以* 通过对消息列表进行一些运算来实现,但将其作为专用 **堆栈** 来跟踪更容易。
在下面的 State
中添加一个 dialog_state
列表。每次运行 node
并为 dialog_state
返回值时,都会调用 update_dialog_stack
函数来确定如何应用更新。
from typing import Annotated, Literal, Optional
from typing_extensions import TypedDict
from langgraph.graph.message import AnyMessage, add_messages
def update_dialog_stack(left: list[str], right: Optional[str]) -> list[str]:
"""Push or pop the state."""
if right is None:
return left
if right == "pop":
return left[:-1]
return left + [right]
class State(TypedDict):
messages: Annotated[list[AnyMessage], add_messages]
user_info: str
dialog_state: Annotated[
list[
Literal[
"assistant",
"update_flight",
"book_car_rental",
"book_hotel",
"book_excursion",
]
],
update_dialog_stack,
]
助手¶
这次,我们将为 **每个工作流程** 创建一个助手。这意味着
- 航班预订助手
- 酒店预订助手
- 租车助手
- 游览助手
- 最后,一个“主助手”在这些助手之间进行路由
如果您注意到了,您可能会认识到这在我们多代理示例中的 **主管** 设计模式的一个示例。
下面,定义 Runnable
对象以支持每个助手。每个 Runnable
都具有一个提示、LLM 和为该助手限定范围的工具的架构。每个 *专门的*/委派的助手还可以调用 CompleteOrEscalate
工具来指示应将控制流传递回主助手。如果它已成功完成其工作,或者用户改变了主意,或者需要超出特定工作流程范围的帮助,就会发生这种情况。
将 Pydantic 与 LangChain 一起使用
此笔记本使用 Pydantic v2 BaseModel
,它需要 langchain-core >= 0.3
。使用 langchain-core < 0.3
会导致错误,因为混合了 Pydantic v1 和 v2 BaseModels
。
from langchain_anthropic import ChatAnthropic
from langchain_community.tools.tavily_search import TavilySearchResults
from langchain_core.prompts import ChatPromptTemplate
from langchain_core.runnables import Runnable, RunnableConfig
from pydantic import BaseModel, Field
class Assistant:
def __init__(self, runnable: Runnable):
self.runnable = runnable
def __call__(self, state: State, config: RunnableConfig):
while True:
result = self.runnable.invoke(state)
if